Manager of Business Analytics - Remote

Thriveworks•GA - Remote, GA

2d•Remote

About The Position

The Data & Analytics team is a strategic engine driving the operational and clinical growth of the company. The Manager of Business Analytics is a high-impact, "player-coach" role designed for a technically elite analyst who has evolved into an impactful people manager and strategic business partner. In this role, you will lead a team of analysts on a day-to-day basis while remaining hands-on in our data stack and operations. You aren’t just managing the queue; you are sharpening your team’s analytical framework, providing deep technical guidance, and acting as a primary strategic partner to executive and operational business leaders. You will routinely report out on complex analyses, translate data into clear operational recommendations, and ensure the outputs drive real operational changes across marketing, call center operations, and clinical operations workflows. This role reports directly to the VP of Data & Analytics.

Requirements

7+ years of experience in data analytics, business intelligence, or operations analytics, with at least 1-2+ years of experience directly managing or leading teams of technical analysts.
Broad generalist analytics background spanning marketing performance (DTC ad channels), enterprise reporting, operational/call center metrics, and even clinical operations metrics.
Strong SQL skills across relational data warehouses (e.g., Snowflake).
Demonstrated mastery of enterprise BI tooling (Looker/LookML, Tableau, Power BI) with a passion for designing clean, intuitive, and highly scannable visualizations.
Exceptional verbal and written communication skills, with a proven ability to present dense data findings to non-technical business partners and confidently recommend operational changes.
A hands-on, positive, and customer-centric attitude with the adaptability required to navigate and scale workflows within a high-growth startup environment.

Nice To Haves

Experience working natively with Looker (LookML).
Background in management consulting, corporate finance, or advanced investment/operations analytics.
Strong application of statistical methods to construct, monitor, and report on multivariate A/B testing or cohort conversion risks.

Responsibilities

Manage, mentor, and elevate a team of data analysts, conducting regular work reviews, dashboard audits, and providing continuous feedback on interpreting data, communicating to non-technical stakeholders, and driving business impact.
Oversee day-to-day task allocation, pipeline prioritization, and sprint planning for the analyst team to ensure high-velocity, high-accuracy execution.
Serve as a primary strategic partner to business unit leaders (Growth, Operations, Clinical Quality), leading requirement-gathering sessions and translating broad business goals into precise data requirements.
Own the delivery and synthesis of high-level business analyses, directly presenting performance reviews and report-outs to business leaders.
Look past the "what" of the data to find the "why"; proactively recommending operational workflow modifications or technical changes based on data-driven insights.
Maintain a hands-on presence in the work - stepping in to write complex SQL and navigating our BI tool - but your primary value is in the insight and the recommendation, not the build.

Benefits

Casual, progressive, and diverse organization
A W2 employment model with access to a 401 (k) program with a 3% employer match
Career advancement opportunities
Brand pride, you are truly helping people
Remote forever (if you choose)
Team environment
Paid Time Off
Healthcare, Dental, Vision, and life insurance benefits - additional coverage options available such as: Short Term Disability, Long Term Disability, Group Accident Insurance
Professional development & advancement opportunities
Bonus opportunity