Manager of AI Business Applications

Express Employment International Headquarters•Oklahoma City, OK

3d•Hybrid

About The Position

Express Employment International is seeking a Manager of AI Business Applications to shape and lead the organization’s use of AI. The role works with business leaders to identify meaningful business challenges that AI can address, improve processes, and create measurable value. It bridges business and technology teams to prioritize opportunities and guide AI solutions from concept through implementation, governance, adoption, scaling, and ongoing support. The manager owns the enterprise AI agent roadmap and opportunity backlog, oversees solution delivery and operational governance, and helps expand proven solutions across departments. Success is measured by a focused roadmap aligned with business priorities, practical solutions that people use, and measurable value from AI investments. The position is based at the corporate headquarters in Oklahoma City. The company expects employees in this role to work in the office four days per week, with flexibility to work remotely one day each week, depending on business and department needs.

Requirements

Bachelor’s degree, or an equivalent combination of education and experience.
Experience leading AI, automation, digital transformation, or enterprise technology initiatives.
Hands-on expertise with Microsoft Copilot, Copilot Studio, Power Platform, and AI agent development.
Proven track record of leading cross-functional programs across business and technology teams.
Ability to turn business problems into scalable, production-ready AI solutions.
Outcome-driven approach, with success measured by business value delivered.
Change leadership skills to drive adoption through communication, facilitation, and training.
Disciplined portfolio management, prioritizing investments by value and risk.
Pragmatic collaboration skills, balancing speed, governance, and usability.

Responsibilities

Own the enterprise AI agent roadmap and prioritized opportunity backlog, defining business value, ownership, risk, and success metrics for each initiative.
Provide leadership with regular updates on priorities, risks, delivered value, decisions, and next steps.
Measure business impact and recommend whether solutions should be scaled, optimized, or retired.
Lead agent design, testing, pilots, and production deployment.
Redesign business workflows to maximize automation and productivity gains.
Coordinate stakeholders across business, IT, Security, Legal, and vendors.
Establish and enforce standards for security, compliance, responsible AI, monitoring, and oversight.
Define support models, controls, and operating procedures for production agents.
Monitor performance, usage, reliability, and user satisfaction to drive continuous improvement.
Expand proven agents across departments using reusable standards and best practices.
Drive adoption through training, demonstrations, playbooks, and change management.