Manager of Advanced Practice – Urgent Care (Full-Time)

JPS Health Network • Fort Worth, TX

3d • Onsite

About The Position

Acclaim Health is seeking an experienced Nurse Practitioner or Physician Assistant to manage the Advanced Practice Provider (APP) workforce in Urgent Care in Fort Worth, Texas. The position leads the urgent care APP team and partners with physician, nursing, and operational leaders to support safe, timely, and efficient care in a high-volume setting. The role includes APP staffing, recruitment, onboarding, professional development, performance management, and quality improvement.

This is a full-time position with daytime shifts, primarily 12-hour shifts, and no overnight coverage. Urgent Care operates seven days per week and uses a collaborative physician and APP staffing model. The position combines administrative and leadership duties with direct patient care; clinical assignments and administrative time are coordinated with department leadership. The job description gives differing clinical allocations: the summary states 0.8 FTE for direct patient care, while the clinical duties specify a 0.6 clinical FTE allocation.

The manager provides leadership and oversight for the APP workforce, supports clinical coordination and quality, and directly evaluates and treats patients with acute illnesses, minor injuries, and other urgent healthcare needs. The role also manages recruitment and retention, APP scheduling and coverage, policies and workflows, workforce budgets and performance measures, credentialing coordination, documentation and billing practices, and communication between APPs and the broader healthcare team. Epic is the electronic medical record system.

Requirements

• Master’s degree in nursing from an accredited school or graduation from an accredited physician assistant program.
• National board certification as a Nurse Practitioner or Physician Assistant, appropriate to the role and patient population.
• Minimum of five years of experience in a clinical role.
• Current, unrestricted Texas Physician Assistant or Texas APRN license.
• Valid, unrestricted DEA registration.
• Current Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), and Pediatric Advanced Life Support (PALS) certifications.
• Ability to obtain and maintain appropriate JPS credentialing and clinical privileges.
• Excellent communication, collaboration, and leadership abilities.
• Ability to drive change, improve outcomes, and build consensus across departments.
• Ability to manage staffing, evaluate performance data, and implement practical operational improvements.
• Strong diagnostic and clinical decision-making skills in a high-volume urgent care setting.
• Excellent communication and interpersonal skills for collaboration with multidisciplinary teams.
• Commitment to patient safety, efficiency, and equitable healthcare delivery.
• Proficiency in electronic health records, timely documentation, and appropriate billing practices.
• Ability to prioritize competing clinical and administrative responsibilities and recognize when physician consultation or escalation of care is necessary.

Nice To Haves

• Experience in urgent care or emergency medicine is preferred.
• Prior leadership experience within an APP workforce or clinical environment is highly preferred.

Responsibilities

• Provide strategic direction and leadership for the APP workforce within Urgent Care.
• Oversee daily APP team operations, including staffing, performance, and alignment with department objectives.
• Participate in staff rounding to identify improvement opportunities and enhance provider engagement.
• Promote a collaborative and supportive APP environment, professional development, and job satisfaction.
• Coordinate with department leadership to integrate APPs into care delivery models and optimize patient care.
• Provide feedback and coaching; address conflict and performance or conduct concerns with department leadership and Human Resources.
• Ensure APPs provide high-quality, safe, evidence-based urgent care.
• Serve as a resource for APP clinical questions and challenges and facilitate continuous learning and improvement.
• Collaborate with physicians, specialists, nursing, and other healthcare professionals on consultation, referral, transfer, and escalation of care.
• Monitor patient outcomes and quality metrics, and participate in peer review and patient safety improvement activities.
• Provide direct patient care, including evaluation, diagnosis, and treatment of acute illnesses, minor injuries, and other urgent healthcare needs.
• Obtain histories, perform physical examinations, order and interpret diagnostic tests, and develop individualized treatment plans.
• Perform clinical procedures consistent with training, competency, clinical privileges, and scope of practice.
• Educate patients and families about diagnoses, treatment plans, medications, return precautions, and follow-up care; maintain timely, accurate, complete Epic documentation.
• Lead recruitment, hiring, and onboarding of new APPs and develop retention strategies.
• Support APP professional growth through mentorship, training, and annual performance evaluations.
• Develop structured orientation and competency assessment processes with physician and clinical leadership.
• Develop and maintain APP policies, procedures, protocols, and workflows consistent with departmental, institutional, and regulatory standards and approval processes.
• Oversee APP scheduling, coverage, and time-off planning to maintain staffing across all operating days.
• Align staffing and APP utilization with patient volume, acuity, competencies, and operational needs.
• Collaborate with leadership to monitor and manage APP workforce budgets and staffing expenses, including additional coverage needs.
• Monitor productivity, patient throughput, length of stay, documentation completion, and patient experience; implement and evaluate improvements.
• Coordinate with the Medical Staff Office and departmental leadership to keep APP licensure, certifications, credentialing, and clinical privileges current and appropriate.
• Support accurate documentation, coding, and billing in collaboration with revenue cycle and compliance teams.
• Participate in departmental meetings, committees, and other institutional activities as necessary.
• Serve as a liaison between APPs and other healthcare team members and maintain open communication.
• Collaborate with clinical leadership, educational teams, and administrative staff to improve workflows and care delivery.
• Represent the Urgent Care APP workforce within the department and institution.
• Communicate departmental priorities, practice changes, and performance expectations to APPs, and support academic and educational initiatives as appropriate.
• Perform other job-related duties as assigned.

Benefits

• Competitive base annual salary of $124,200–$151,800 based on experience and qualifications, with additional earning potential through a productivity incentive program.
• Paid time off (PTO).
• Continuing Medical Education (CME) allowance and professional development support.
• Retirement savings plan with employer contribution.
• Medical, dental, and vision insurance options.
• Malpractice insurance provided at no cost to the provider.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager