Manager, Nursing

University of Utah Health•Salt Lake City, UT

10d

About The Position

The Manager, Nursing manages the operations and strategic planning of human resources, customer and patient services, and financial management for an assigned nursing unit. The position supports the Chief Nursing Officer (CNO) and Nursing Director in leading the assigned area and works with nursing leadership to ensure patient safety and quality of care. The role may require accessing and administering medications within the employee’s scope of practice and in accordance with state law. The manager is responsible for staff hiring, training, development, and communication; budget and revenue management; patient satisfaction and service standards; quality goals and continuous improvement; staff performance feedback and conflict resolution; and positive working relationships with staff, peers, and senior leadership. The position is sedentary and office-based, though it may occasionally involve patient care and associated physical demands or exposure to infectious diseases, prisoners, or behavioral health patients.

Requirements

Bachelor of Science in Nursing.
Three years of nursing experience.
Current license to practice as a Registered Nurse in Utah, or obtain one within 90 days of hire under the interstate compact when changing residency to Utah.
If residency is not changing to Utah, maintain a current Interstate Compact (multi-state) license.
Obtain a current University of Utah Health RQI Healthcare Provider eCredential within 30 days of hire.
Meet additional license requirements as determined by the hiring department.
Ability to perform the essential functions of the job.
Demonstrated leadership skills in planning and directing employees and processes, developing subordinates, and ensuring smooth department operations.
Knowledge of the assigned department’s area of specialization to analyze, plan, and draw conclusions for recommendations to superiors.

Nice To Haves

Master’s degree in Nursing.

Responsibilities

Manage operations and strategic planning for human resources, customer and patient services, and financial management in the assigned nursing unit.
Support the CNO and Nursing Director in leading the assigned area and work with nursing leadership to ensure patient safety and quality of care.
Hire, train, develop, and communicate with staff.
Develop, monitor, and achieve budget goals; manage labor and non-labor expenses to budget or flex budget; and manage revenue to budget to maximize potential revenue.
Promote patient satisfaction and uphold PROMISE standards among direct reports and team members.
Achieve quality goals and manage and promote continuous process improvements in the assigned area.
Provide staff performance feedback, complete appraisals on time, coach employees, and resolve conflicts proactively and promptly.
Build positive relationships with staff, peers, and senior leadership in support of the organization’s mission, vision, values, and performance standards.
Keep staff informed, involve them in decisions and work teams, and provide feedback and recognition when appropriate.
Access and administer medications when required, within scope of practice and according to state law.