Manager, Nursing

University of Utah Health•Salt Lake City, UT

About The Position

The Manager, Nursing manages the operations and strategic planning of human resources, customer and patient services, and financial management for an assigned nursing unit. In support of the organization’s goals and mission, the manager supports the CNO and Nursing Director in leading the functions of the assigned area and works with nursing leadership to ensure patient safety and quality of care. The position may require accessing and administering medications within the manager’s scope of practice and according to state law. University of Utah Health is a patient-focused organization committed to improving health and well-being through patient care, research, and education. It emphasizes collaboration, excellence, leadership, respect, compassion, innovation, responsibility, integrity, quality, and trust. The University of Utah is a Level 1 Trauma Center with five hospitals and eleven clinics, and is recognized for academic research, quality standards, and patient experience.

Requirements

Bachelor of Science in Nursing.
Three years of nursing experience.
Current license to practice as a Registered Nurse in Utah, or obtain one within 90 days of hire under the interstate compact if changing residency to Utah.
Maintain a current Interstate Compact (multi-state) license if residency is not changing to Utah.
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system; obtain it within 30 days of hire.
Additional license requirements as determined by the hiring department.
Ability to perform the essential functions of the job.
Demonstrated leadership skills in planning and directing employees and processes, developing subordinates, and ensuring smooth departmental operations.
Knowledge of the assigned department’s area of specialization sufficient to analyze, plan, and develop recommendations for superiors.

Nice To Haves

Master’s degree in Nursing.

Responsibilities

Hire, train, develop, and communicate with staff.
Develop, monitor, and achieve budget goals; manage labor and non-labor expenses to budget or flex budget and manage revenue to budget to maximize potential revenue.
Be responsible for patient satisfaction scores in assigned areas and uphold PROMISE standards among direct reports and team members.
Achieve quality goals and promote continuous process improvement in assigned areas.
Provide staff performance feedback, including timely appraisals and coaching.
Address conflicts proactively and work toward timely resolution.
Build positive relationships with staff, peers, and senior leadership in support of the organization’s mission, vision, values, and performance standards.
Keep staff engaged with updates and news, involve them in decisions and work teams, and provide feedback and recognition when appropriate.
Support the CNO and Nursing Director in leading the assigned area and work with nursing leadership to promote patient safety and quality of care.
Access and administer medications when required, within the scope of practice and in accordance with state law.