Manager Nursing, Operating Room, AVH

Highmark Health•Natrona Heights, PA

10d

About The Position

The Manager Nursing, Operating Room, AVH manages, supervises, and coordinates the daily operations of a patient care department, providing clinical and administrative leadership and expertise. The role contributes to strategic planning and the attainment of departmental and organizational goals. The manager implements the organization’s mission, vision, philosophy, core values, evidence-based practice, and nursing standards. The position supports staff development, quality and patient safety, customer satisfaction, and responsible management of departmental resources. It also ensures that personnel receive appropriate orientation, education, credentialing, and professional development. Employees must comply with the company’s ethical and legal standards, code of business conduct, applicable laws and policies, HIPAA privacy requirements, and information security guidelines. The employer prohibits discrimination against qualified individuals based on protected veteran status or disability, and against individuals based on any category protected by applicable law.

Requirements

Bachelor’s degree in Nursing.
Three years of leadership experience.
Act 34 Criminal Background Clearance Certificate.
Act 33 Child Abuse Clearance Certificate.
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
Current Pennsylvania RN licensure or current multistate licensure through the enhanced Nurse Licensure Compact (eNLC).
CPR certification.

Nice To Haves

Master’s degree in Nursing.
National certification.

Responsibilities

Implement the organization’s mission, vision, philosophy, core values, evidence-based practice, and nursing standards within the area of responsibility.
Model professional behavior and support staff in accepting and adapting to change.
Conduct monthly unit conferences, document minutes, and discuss unit and organizational activities and goals.
Complete annual associate performance appraisals and attend more than 50% of leadership meetings.
Promote unit-based shared governance, the RN career ladder, and nursing specialty certification.
Plan and implement departmental activities to support professional nursing standards, evidence-based care, patient safety goals, and regulatory requirements.
Monitor departmental performance against evidence-based practice, quality, and patient safety goals; develop time-bound action plans for unmet goals.
Participate in 85% of monthly Joint Commission mock tracers and develop an annual unit-based quality plan with the clinical practice and PI council.
Ensure departmental participation in and compliance with Six Sigma throughput project goals.
Promote collaboration with patients, families, peers, and other departments to meet customer satisfaction goals.
Review bi-weekly Press Ganey reports and provide staff feedback at monthly unit conferences.
Investigate patient or departmental concerns and provide feedback; conduct weekly Rounding for Purpose to assess patient and family needs.
Develop plans to address satisfaction improvements and meet or consistently progress toward patient satisfaction goals.
Manage staff, facilities, equipment, and other resources efficiently while maintaining patient care standards.
Maintain FTE and goods/services spending within budget, complete variance reports, and use established tools to monitor monthly budget performance.
Complete daily staffing reports, address overtime use with individuals as needed, document discussions, and report budget performance at monthly unit conferences.
Coach and mentor staff and foster an environment that encourages learning and use of research.
Ensure appropriate orientation, education, credentialing, and professional development for personnel.
Encourage and facilitate staff participation in research committees and clinical practice councils, attendance at nursing grand rounds, and peer review.
Set developmental goals with staff during yearly evaluations and identify and plan for one area of personal improvement annually.
Comply with applicable legal and ethical requirements, company policies and training, HIPAA privacy practices, and information security guidelines.