Manager, Nursing Competency & Education (RN)
About The Position
Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues. The Manager, Nursing Competency & Education provides enterprise-wide leadership for nursing education, onboarding, competency validation, and professional development across all nursing disciplines. Reporting to the Vice President of Nursing, this role is responsible for standardizing nursing education, promoting evidence-based practice, and ensuring clinical competency across all sites. The Manager partners closely with Nursing Leadership to design and implement orientation programs, annual competencies, and education initiatives that support high-quality patient care, regulatory compliance, workforce readiness, and nursing excellence.
Requirements
- Current New York State Registered Nurse license required.
- Bachelor of Science in Nursing required.
- 3+ years of leadership/management experience required.
- Minimum five years of progressive nursing experience.
- Minimum two years of leadership, education, or staff development experience.
- Current BLS certification required.
- A track record of building diverse, high-performing teams and cross functional partnerships.
- Effective communication skills with patients, colleagues, and other healthcare professionals.
- Ability to handle multiple tasks and work under stress in a dynamic environment, managing patient care needs effectively.
- Strong leadership and management skills.
- Proficiency in conflict resolution
- Strategic thinking and planning skills.
Nice To Haves
- Master’s degree in Nursing, Nursing Education, Healthcare Administration, or related field preferred.
- Ambulatory care experience preferred.
- Prior experience in a social services or healthcare setting and/or a non-profit organization highly desirable.
- Proficiency in more than one language (e.g., Spanish/English) is beneficial for serving our diverse patient population.
Responsibilities
- Lead and implement enterprise-wide nursing education, orientation, and professional development programs.
- Maintain clinical competency through site-based engagement, staff mentorship, and workflow observation.
- Develop and manage annual competency programs, including tracking, validation, and remediation.
- Partner with leadership to standardize nursing practices, policies, and clinical workflows.
- Collaborate on quality improvement, patient safety initiatives, and post-incident education.
- Ensure compliance with regulatory, accreditation, and organizational requirements.
- Support nursing leadership through coaching, onboarding, and team development.
- Monitor and report on education, competency, and workforce metrics to drive continuous improvement.
Benefits
- Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family
- dental insurance
- vision insurance
- no cost life insurance
- short- and long-term disability insurance
- Flexible Spending Account
- Tuition Assistance
- commuter benefits
- a generous paid time off plan
- a 403B retirement savings plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
