Manager, Not For Profit Operations Outsourcing

Armanino LLP•San Ramon, CA

About The Position

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to be Among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent experience
Minimum of 5 years of experience in nonprofit accounting, outsourced services, consulting, operations, or public accounting
Demonstrated experience supporting nonprofit clients, including knowledge of grant compliance and restricted funding environments
Experience managing or coordinating complex client engagements, projects, or workstreams
Strong communication, organization, and time‑management skills with the ability to manage multiple priorities

Nice To Haves

Experience supporting systems implementations or process redesign initiatives
Familiarity with nonprofit operational models and compliance requirements
Exposure to AI tools and governance concepts (e.g., Copilot, ChatGPT)
Experience contributing to change management initiatives
Background in outsourced services or consulting environments
Experience working with external auditors, brokers, or advisors
Proficiency with Microsoft Office and Google Workspace
Experience supporting pricing, scoping, or proposal development efforts

Responsibilities

Manage delivery of nonprofit (NFP) operations outsourcing engagements, ensuring quality, timelines, and client satisfaction
Support execution of NFP outsourcing service offerings, delivery frameworks, and governance standards
Lead day‑to‑day program management for client engagements, including scope, timelines, deliverables, and risk tracking
Support change management initiatives for NFP clients, including stakeholder coordination, communications, and adoption planning
Assist with systems conversions and operating‑model redesign efforts, including coordination of technology implementations
Support development and application of AI governance and responsible‑use policies for client operations
Coordinate insurance procurement activities for NFP clients, including gathering requirements and supporting quote evaluation
Act as a point of contact with client stakeholders, auditors, brokers, and advisors on operational initiatives
Partner with internal cross‑functional teams to ensure timely information flow and execution of outsourced services
Contribute to business development activities, including prospect meetings, solution scoping, and pricing support
Help design and refine workflows, internal controls, onboarding processes, and delivery standards
Monitor engagement performance and report progress, risks, and milestones to senior leadership