Manager, Network Strategy & Partner Operations

Blink Health • Pittsburgh, NY

1d

About The Position

BlinkRx is building the world’s first pharma-to-patient cloud — a centralized platform that reimagines how branded medications reach patients. At the core of this model is a high-performing national pharmacy fulfillment network. We are seeking a strategic operator to help design, scale, and optimize this network. You will own critical external partnerships while operating at the intersection of strategy, operations, and cross-functional execution. You will identify structural opportunities, solve ambiguous operational challenges, and help build the systems — including AI-enabled workflows and automation infrastructure — that power a next-generation healthcare platform. This role is ideal for someone coming from consulting or a high-growth environment who wants to move from influencing decisions to owning results.

Requirements

• 5–8+ years in management consulting, strategy, business operations, or a high-growth environment
• Demonstrated experience leading cross-functional initiatives with measurable business impact
• Strong structured problem-solving skills and comfort operating in ambiguity
• Ability to synthesize complex information into clear executive-level communication
• Experience influencing senior stakeholders internally and externally
• High ownership mindset — you don’t wait for clarity; you create it
• Familiarity with AI tools, automation platforms, or data-driven process design — and a genuine belief that technology should do the repetitive work so people can do the high-value work
• Interest in healthcare, life sciences, or other complex regulated industries (direct industry experience not required)

Responsibilities

• Develop and refine the operating model for BlinkRx’s national pharmacy network
• Define performance frameworks across cost, service levels, scalability, and risk
• Identify structural improvement opportunities through data-driven analysis
• Lead executive-level business reviews focused on strategic optimization and long-term partnership evolution
• Translate insights into clear action plans with measurable impact
• Partner with Product, Engineering, Revenue, Finance, Legal, and Patient Services to drive complex initiatives
• Convert ambiguous business problems into structured workstreams
• Ensure network considerations are embedded in product design and growth planning
• Drive initiatives end-to-end — from hypothesis through implementation
• Serve as a senior point of contact for key pharmacy partners
• Elevate relationships from transactional to strategic and performance-oriented
• Navigate negotiations, incentive alignment, and contractual discussions
• Balance partner collaboration with performance accountability
• Build scalable mechanisms for SLA governance, risk mitigation, and escalation management
• Design playbooks and SOPs that are built for automation-readiness and enable growth without operational fragility
• Support new partner onboarding and network expansion strategy
• Continuously improve the feedback loops between network performance and internal execution
• Identify automation opportunities across network workflows and partner operations, and prioritize them by impact and feasibility
• Partner with Product & Engineering to scope, build, and deploy tooling that reduces manual effort and improves SLA performance
• Champion AI-assisted workflows across the function — from order operations to reporting to partner communications
• Translate operational pain points into structured technical requirements
• Build feedback loops that continuously surface inefficiencies and convert them into automation roadmap inputs

Benefits

• We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
• We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed