Network Strategy Officer

Megaport

7d • Remote

About The Position

Megaport is a global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other. The company is publicly listed on the Australian Stock Exchange and partners with major tech companies. Headquartered in Brisbane, Megaport has over 600 employees across Asia-Pacific, Europe, and the Americas, fostering a collaborative, supportive, and fun work environment. The company values collaboration, curiosity, and ensuring every voice matters, prioritizing customers in all endeavors. Megaport is committed to increasing representation in the tech industry and encourages applications from all backgrounds, even if not all requirements are met.

Requirements

• 1-2 years’ experience in telecommunications, IT operations, vendor support, service delivery, procurement coordination, or relevant graduate/internship experience.
• Strong organisational skills and attention to detail.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks, vendors, and stakeholders at the same time.
• Experience with Jira or similar tracking/project management tools.
• Comfortable working with spreadsheets, vendor portals, trackers, and internal workflow tools.
• Interest in telecommunications, network infrastructure, data centres, fibre networks, or vendor management.
• Proactive, reliable, and eager to learn in a fast-paced global environment.

Responsibilities

• Submit and track vendor quote requests, including local loop and last-mile pricing.
• Follow up with vendors on quote responses, commercial details, order documents, delivery milestones, and outstanding actions.
• Track vendor response times and delivery commitments, escalating where timelines or service levels are at risk.
• Support network order creation through internal systems, vendor portals, and deployment tools such as Forge.
• Request, review, and archive KMZ/KML files, LOAs, CFAs, FOCs, circuit designs, service IDs, and handoff details.
• Monitor vendor delivery timelines across site survey, design, provisioning, testing, and activation.
• Escalate vendor delays, missing documentation, jeopardy notices, or delivery risks to relevant stakeholders.
• Maintain accurate updates in Jira and other internal tracking systems.
• Coordinate with Operations and Engineering to track network risks, capacity challenges, and operational issues.
• Support coordination of hardware renewals, licensing renewals, upgrades, and related vendor activities.
• Assist with reporting on vendor escalations, delivery status, operational risks, and network capacity tracking.
• Provide cross-functional support across Network Strategy, Procurement, Engineering, and Operations.

Benefits

• Flexible working environment – a remote-first culture with coworking options available.
• Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program.
• Health and wellness support – through a wellness allowance and employee wellbeing initiatives.
• Comprehensive learning support – generous study and training allowance plus 5 days of paid study leave.
• Creative, modern workspaces – designed to inspire when you're not working remotely.
• Motivated, inclusive team – work alongside industry experts and fresh talent.
• Recognition programs – celebrate achievements with our Legend and Kudos awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed