Manager, Network Deployment & Support

Meta•Menlo Park, CA

14h•$162,000 - $227,000

About The Position

Meta's Edge & Network Services (ENS) team is the execution arm of the Meta network team and is responsible for deploying and supporting Edge production networks—including Edge, Backbone, and Optical networks—across the globe. The role offers the opportunity to work with current network technologies and engineers on complex networking and infrastructure challenges. The manager leads global network deployment and support activities, provides technical leadership in points of presence (POPs), coordinates cross-functional project planning, and works with partner engineering teams. The role also drives problem management, workflow efficiency and automation, documentation, best practices, and the integration of new hardware and software platforms. Travel of 10% to 30% is required.

Requirements

Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience.
8+ years of IP networking experience deploying, migrating, and supporting service provider, data center, and/or enterprise network infrastructure.
Experience configuring and troubleshooting routing and switching protocols, including BGP, IS-IS, MPLS, RSVP-TE, and VRRP.
Experience coordinating and executing hardware installation and configuration.
Working knowledge of network protocols, including TCP/UDP, DHCP, and DNS, and experience with IPv4 and IPv6.
Hands-on experience with enterprise and carrier-class routing, switching, and optical transport platforms.
Knowledge of data center design and operational best practices.
Experience with Linux OS/networking.
Experience analyzing situations and applying problem-solving skills under pressure.
Proven experience executing network deployment and/or migration projects simultaneously.
Experience interacting with vendors and external parties to drive projects to completion.

Nice To Haves

Experience in CDN, peering, edge, or large-scale network environments.
Prior experience as a Tech Lead Manager (TLM) or in a hybrid individual-contributor/manager role.
Familiarity with infrastructure, tools, and an engineering culture.
Experience with field-based work in collocation facilities, internet exchanges, and central offices.
Working knowledge of data center power and cooling infrastructure and critical facility operational best practices.
Demonstrated ongoing AI skill development, such as prompt/context engineering or agent orchestration, and staying current with emerging AI technologies.
Experience with scripting and automation, including Bash, Python, or Perl.
Familiarity with Linux-based systems.
Experience adhering to and implementing responsible, ethical AI practices, such as risk assessment, bias mitigation, and quality and accuracy reviews.
Network certifications such as CCIE, CCNP, or JNCIP.
Experience working in a multi-vendor network environment.
Experience with process improvement and systems development, leveraging automation to streamline repetitive workflows.
Demonstrated ability to integrate AI tools to optimize or redesign workflows and drive measurable impact, such as efficiency gains or quality improvements.

Responsibilities

Deploy and support global production infrastructure, including edge, backbone, and content delivery network (CDN) infrastructure.
Work cross-functionally with project management and network engineering to generate implementation plans, including Method of Procedure (MOP), Bill of Materials (BOM), Engineering Design Packages (EDP), Scope of Works (SOW), and network equipment and server Rack Face Elevations (RFE).
Troubleshoot and resolve complex network issues, collaborating as needed to ensure timely resolution.
Provide technical leadership and guidance during network deployment activities in POPs, including facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing, and handoff for production traffic.
Drive problem management initiatives to solve complex issues spanning multiple organizations, including initiatives involving technical infrastructure reliability, policy, security, compliance, and business strategy.
Help define requirements for workflow management tools and align on efficiency and automation roadmaps.
Manage partner engineering team relationships to enable teams to meet business needs effectively.
Create deployment install packages and maintain as-built documentation and the asset database for network and computing equipment.
Establish and implement global best practices and contribute to the design of scalable network solutions.
Support the development, testing, and integration of new hardware and software platforms into the network.
Develop and maintain technical documentation for network infrastructure and services.