Manager, Network Deployment & Support

Meta•Menlo Park, CA

1d•$162,000 - $227,000

About The Position

Meta’s Edge & Network Services (ENS) team is the execution arm of the Meta network team, responsible for deploying and supporting global Edge production networks, including Edge, Backbone, Optical, and content delivery network infrastructure. The role provides an opportunity to work with current network technologies and engineers on complex networking and infrastructure challenges. The position includes technical leadership for deployment work, cross-functional coordination, problem management, partner relationship management, and development of scalable network practices and solutions. Travel of 10% to 30% is required.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience.
8+ years of IP networking experience deploying, migrating, and supporting service provider, data center, and/or enterprise network infrastructure.
Experience configuring and troubleshooting routing and switching protocols, including BGP, IS-IS, MPLS, RSVP-TE, and VRRP.
Experience coordinating and executing hardware installation and configuration.
Working knowledge of network protocols, including TCP/UDP, DHCP, and DNS, and experience with IPv4 and IPv6.
Hands-on experience with enterprise and carrier-class routing, switching, and optical transport platforms.
Knowledge of data center design and operational best practices.
Experience with Linux operating systems and networking.
Experience analyzing complex network issues and prioritizing resolution based on impact, severity, and stakeholder needs.
Proven experience executing network deployment and/or migration projects, including prioritizing competing timelines and coordinating across workstreams.
Experience working with vendors and external parties to drive projects to completion.

Nice To Haves

Experience adhering to and implementing responsible, ethical AI practices, such as risk assessment, bias mitigation, and quality and accuracy reviews.
Experience working in a multi-vendor network environment.
Experience with scripting and automation using Bash, Python, or Perl.
Familiarity with Linux-based systems.
Ongoing AI skill development, such as prompt/context engineering or agent orchestration, and staying current with emerging AI technologies.
Experience with field-based work in collocation facilities, internet exchanges, and central offices.
Experience with process improvement and systems development, using automation to streamline repetitive workflows.
Network certifications such as CCIE, CCNP, or JNCIP.
Experience in CDN, Peering, Edge, or large-scale network environments.
Prior experience as a Tech Lead Manager (TLM) or in a hybrid individual-contributor/manager role.
Ability to integrate AI tools to optimize or redesign workflows and drive measurable impact, such as efficiency gains or quality improvements.
Familiarity with infrastructure, tools, and an engineering culture.
Working knowledge of data center power and cooling infrastructure and critical facility operational best practices.

Responsibilities

Deploy and support global production infrastructure, including edge, backbone, and content delivery network (CDN) infrastructure.
Work with project management and network engineering to create implementation plans, including Method of Procedure (MOP), Bill of Materials (BOM), Engineering Design Packages (EDP), Scope of Works (SOW), and Network equipment and server Rack Face Elevations (RFE).
Troubleshoot and resolve complex network issues, collaborating as needed to ensure timely resolution.
Provide technical leadership and guidance during network deployments in points of presence (POPs), including facility power and cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing, and handoff for production traffic.
Drive problem-management initiatives addressing complex issues across organizations, including technical infrastructure reliability, policy, security, compliance, and business strategy.
Help define and align requirements for workflow management tools and efficiency and automation roadmaps.
Manage partner engineering team relationships so teams can effectively meet business needs.
Create deployment installation packages and maintain as-built documentation and the asset database for network and computing equipment.
Establish and implement global best practices and contribute to designing scalable network solutions.
Support development, testing, and integration of new hardware and software platforms into the network.
Develop and maintain technical documentation for network infrastructure and services.