Manager, Network Business Optimization Office

CVS Health

1d•$54,300 - $145,860•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Network Strategy & Provider Experience team is driven by a bold vision: to become the preferred payer partner for providers through simplicity, flexibility, and innovative solutions. We focus on strengthening our networks, elevating provider relationships, and creating a more seamless experience across every line of business. As a Manager for the Network Business Optimization Office (NBOO), you’ll help power this mission ultimately contributing to high impact work that keeps leadership informed, supports smart decision making, and drives momentum on fast moving strategic priorities. As a key member of the NBOO team, you’ll power forward momentum on high impact initiatives that elevate network performance and operational excellence. This role supports the execution of Network Chief of Staff priority projects by providing market research, tracking deliverables, and coordinating resources across teams. You’ll translate data into meaningful insights, prepare clear reports, and keep stakeholders aligned and informed. This role is remote

Requirements

5+ years' experience in healthcare, insurance or healthcare consulting and/or completion of General Management Development Program (GMDP) with a combination of other relevant experience
3+ years of data analysis and leadership reporting experience
Strong experience with Excel, Tableau and PowerPoint

Nice To Haves

Experience in Provider Network Operations
Demonstrates excellent active listening, written, and verbal communication skills
Flexible and adaptable; able to work in ambiguous situations
Ability to communicate effectively with all levels of management
Possesses strong engagement and organizational skills

Responsibilities

Gather and analyze operational and performance data for monthly reporting, preparing insights that inform Network leadership decisions and highlight progress toward goals
Support planning and execution of network initiatives and governance meetings
Track timelines, monitor deliverables, and ensure alignment with strategic priorities under guidance from senior team members
Monitor and report on the progress of strategic initiatives, holding teams accountable for results
Draft updates, prepare meeting materials for senior Network leadership, and maintain strong channels to keep stakeholders informed and engaged
Produce clear and compelling executive messaging under tight deadlines
Collaborate with Network and Shared Service partners to drive Network Strategy and Provider Experience initiatives
Adapt recommendations based on an evolving environment and share insights from the broader company
Develop key performance metrics to measure effectiveness