Manager, Multi-Service

Sodexo•Medford, MA

2d•Onsite

About The Position

Sodexo is seeking an experienced Manager, Multi‑Service to support dining operations at Tufts University – Lawrence Campus in Medford, MA. This is a Monday–Friday opportunity offering excellent work‑life balance, ideal for leaders passionate about food safety, sanitation, and operational excellence. This role is highly hands‑on and focused on ensuring food operations are always health‑inspection ready, while effectively managing people, processes, and finances. Candidates with strong food service management experience—including those from upscale restaurant AGM or GM roles (2+ years)—are strongly encouraged to apply.

Requirements

Food service management experience (higher education, healthcare, or comparable environment)
Strong knowledge of food safety, sanitation, and regulatory compliance
Experience with cash handling, inventory, purchasing, scheduling, and payroll
Proven ability to lead and develop hourly staff
Associate's Degree or equivalent experience
2 years management experience
2 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending)

Nice To Haves

Some experience supporting EVS / Environmental Services
Upscale restaurant AGM or GM experience (2+ years)
Prior Sodexo experience strongly preferred
Familiarity with Sodexo systems such as Retail Ranger a plus, but not required

Responsibilities

Lead and enforce all food safety and sanitation programs to ensure continuous health inspection readiness
Conduct routine audits, safety walks, and operational checks
Oversee daily food service operations, ensuring quality, consistency, and customer satisfaction
Manage cash handling procedures, deposits, variances, and internal controls
Responsible for inventory management, purchasing, and cost controls
Primarily food‑focused, with exposure or support of EVS/Environmental Services operations as needed
Manage scheduling and payroll, ensuring appropriate coverage and labor efficiency