General Manager 2 - Multi-Service

Sodexo•Baraboo, WI

1d•Onsite

About The Position

Sodexo is seeking a General Manager 2- Multi-Service for SSM Health, St. Clare Hospital in Baraboo, WI. This is a rural acute care hospital with inpatient, Emergency Services, and Outpatient Services. The General Manager (GM) will oversee Support Service Departments for the hospital, supported by a Food Operations Manager, an EVS Manager, and frontline supervisors. The ideal candidate will have strong client relations, communication, and interdepartmental relationship-building skills. We are seeking a leader with knowledge of Food Service and Housekeeping / EVS best practices within healthcare. This Hospital has full-service inpatient, OB, Surgical/OR services, and a 2-hour Emergency Department, with an average daily census of 25 inpatients. Knowledge of hospitality services as it pertains to food service and housekeeping operations is also desired. At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike, by providing food service, catering, facilities management, and other integrated solutions worldwide. Sodexo values diversity and inclusion as core values, fostering an environment where all employees are valued and respected, and is committed to providing equal employment opportunities.

Requirements

experience leading, developing and motivating a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system
expertise in building and maintaining strong customer / client relationships
strong leadership skills, working independently to drive program compliance and reach project target dates of completion
3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment
ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management
experience effectively managing projects within agreed upon timelines
proficiency with computers and other technology
experience with vendor and contract management, as well as union and contract negotiations
strong financial acumen and budget management experience
Bachelor’s Degree or equivalent experience
5 years Minimum Management Experience
5 years Minimum Functional Experience

Responsibilities

provide exceptional client service mentality and executive presence
be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership
effectively manage the Unit Operating System
support a diverse and inclusive workforce