Manager Mid Revenue Cycle - HIM Lab Data Abstracting

Advocate Health • Milwaukee, WI

5d • $51 - $77 • Remote

About The Position

The Manager Mid Revenue Cycle leads daily operations for the HIM Ops Services and Support Lab Data Abstracting function, aligning work with divisional and enterprise-wide goals. The role evaluates processes, improves efficiency and productivity, and supports standardized best practices across the Mid-Revenue Cycle. It ensures regulatory and accreditation compliance, protects the confidentiality of patient records, and reports perceived non-compliant practices to leadership or Compliance.

The manager uses key performance indicators and analytics to monitor performance, identify trends, and implement data-driven improvements. The position also leverages healthcare technology, leads operational initiatives and system enhancements, and collaborates with clinical, IT, Compliance, and Revenue Cycle stakeholders to support integration, compliance, patient safety, communication, and problem-solving.

The role manages and develops a team, including hiring, performance evaluations, training, feedback, and professional development. The position is remote-eligible in specified registered states, subject to Advocate Health approval. The schedule is Monday through Friday, 8:00 a.m. to 5:30 p.m. Central time, with flexible hours according to department needs.

Requirements

• At least 8 years of experience in Health Information Management, Mid-Revenue Cycle operations, coding, or healthcare technology.
• At least 2 years of leadership experience in a large integrated healthcare system.
• Bachelor’s degree in health information management, healthcare administration, or a related field, or equivalent experience.
• Relevant industry certification from an approved accrediting body.
• Knowledge of facility and professional coding and HIM operational guidelines and workflows relevant to the scope of work.
• Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems including ICD-10, CPT, and HCPCS.
• Ability to organize, compile, and analyze data from various sources to detect patterns and identify opportunities for improvement.
• Strong understanding of EHR systems and other revenue cycle technology solutions.
• Proficiency with Microsoft 365 products, including Teams, SharePoint, Word, Excel, PowerPoint, and Access.
• Experience optimizing workflows and improving operational effectiveness in a complex healthcare environment.
• Ability to prioritize business needs and manage resources to develop efficient, scalable processes.
• Ability to manage teams, coach staff, and foster continuous improvement and accountability.
• Ability to work across departments and within matrix organizational structures.
• Strong interpersonal and cross-functional communication skills to engage clinicians, finance, IT, and revenue cycle teams.
• Ability to identify and solve problems creatively, meet deadlines, and maintain accuracy and attention to detail.

Nice To Haves

• Laboratory knowledge.
• AHIMA certification such as RHIA or RHIT.

Responsibilities

• Lead and manage daily operations in the assigned function, aligning work with divisional and enterprise-wide goals.
• Evaluate processes to improve efficiency and productivity and promote standardized Mid-Revenue Cycle practices.
• Ensure adherence to regulatory requirements, accreditation standards, and organizational policies.
• Maintain confidentiality of patient records and report perceived non-compliant practices to leadership or the Compliance Department.
• Use key performance indicators to measure effectiveness, monitor trends, and implement data-driven improvement strategies.
• Use healthcare technology and analytics tools to improve efficiency, support decision-making, and drive innovation.
• Collaborate with clinical, IT, Compliance, and Revenue Cycle leaders to integrate processes, ensure compliance, and promote patient safety.
• Build and maintain stakeholder relationships to support communication, problem-solving, and operational alignment.
• Manage and develop team members, including hiring, performance evaluations, training, feedback, and professional development.
• Lead initiatives to improve operational effectiveness, oversee timelines, and drive system enhancements.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible healthcare and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Premium pay, such as shift or on-call pay, based on the teammate’s position.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager