Manager, Medical Practice Office (2624)

US Heart & Vascular•Katy, TX

8d•Onsite

About The Position

US Heart and Vascular is needing a Medical Practice Office Manager to join our team at Memorial Katy Cardiology in Katy TX. We are seeking a detail-oriented and experienced Medical Office Manager to oversee the daily non-clinical operations of our cardiology practice. This role is responsible for managing a team of 25 staff members and ensuring efficient workflows, regulatory compliance, and a high-quality patient experience. Proficiency in eClinicalWorks (eCW) EMR is essential.

Requirements

High School diploma and/or associate's degree
3–5 years of experience in medical office management, preferably in a specialty practice.
Proficiency in eClinicalWorks (eCW) EMR system required.
Strong leadership, communication, and organizational skills.
Knowledge of medical billing and insurance processes.
Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Supervise administrative and front office staff.
Coordinate hiring, onboarding, training, and performance reviews.
Manage staff schedules and ensure adequate coverage.
Oversee scheduling, patient flow, and front desk operations.
Ensure accurate documentation and records management using eClinicalWorks (eCW).
Maintain office supplies, equipment, and vendor relationships.
Collaborate with billing team to monitor claims, collections, and reimbursements.
Assist with financial reporting and budget tracking.
Ensure HIPAA compliance.
Implement and monitor office policies and procedures.
Prepare for audits and inspections.
Resolve patient concerns and improve service delivery.
Monitor patient satisfaction and implement feedback-driven improvements.
Manage and optimize use of eClinicalWorks (eCW) EMR system.
Train staff on eCW workflows, updates, and troubleshooting.
Coordinate with IT support for system maintenance and upgrades.