Manager, Medical Education
About The Position
The Manager, Medical Education is responsible for the operations and functions of residency and/or fellowship programs, including compliance with Accreditation Council for Graduate Medical Education (ACGME), Sutter, and California State requirements. The Manager synthesizes data and reporting into ACGME and Sutter reports for review by ACGME and Sutter leadership. The role leads implementation, optimization, and effective use of technology and data systems across the GME enterprise. Serving as the institutional subject matter expert for New Innovations and other GME platforms, the Manager leads complex cross-functional system implementations, workflow improvements, and optimization initiatives. The role ensures standardized processes, high-quality data, effective reporting, and analytics, and provides training and technical support to program leadership and administrators. These efforts support GME operations, accreditation, recruitment, institutional oversight, and strategic decision-making.
Requirements
- Bachelor’s degree in Business Administration, Healthcare, or a related field; equivalent experience may be accepted in lieu of the degree.
- Five years of recent relevant experience.
- Advanced knowledge of relevant ACGME/GME education policies and program requirements, with broad expertise in medical education frameworks and industry best practices.
- Excellent verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling skills.
- Ability to handle sensitive personal information with discretion and judgment.
- Advanced interpersonal skills and ability to collaborate, coordinate, and integrate work across the organization with people from varied backgrounds and skill sets.
- Advanced organizational and project management skills, including leading a team, prioritizing tasks, and completing projects on schedule.
- Strong personal organization and ability to administer programs, including organizing critical compliance files.
- In-depth knowledge of data management and documentation methods used to investigate and present program findings.
Nice To Haves
- Project management skills, including managing multiple concurrent projects.
- Process mapping and improvement.
- Workflow redesign.
- Implementation planning.
- Change management.
- Risk identification.
- Customer service orientation.
- Strong cross-functional collaboration.
- Strong data management and data-quality skills.
- Database and information-system literacy.
- Data validation and reconciliation.
- Report development and data visualization.
- Ability to learn complex software applications quickly.
- New Innovations experience.
- Power BI experience.
- ERAS/PDWS experience.
- Thalamus experience.
- NRMP system experience.
- Experience with system integrations or data feeds.
Responsibilities
- Manage the operations and functions of residency and/or fellowship programs, including ACGME, Sutter, and California State compliance.
- Synthesize data and reporting into ACGME and Sutter reports for leadership review.
- Lead implementation, optimization, and effective utilization of technology and data systems across the GME enterprise.
- Serve as the institutional subject matter expert for New Innovations and other GME platforms.
- Lead complex cross-functional system implementations, workflow improvements, and optimization initiatives.
- Ensure standardized processes, high-quality data, effective reporting, and analytics.
- Provide training and technical support to program leadership and administrators to support appropriate system utilization.
Benefits
- Comprehensive benefits package for eligible positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
