Manager, Medical Education

Sutter Health•Sacramento, CA

About The Position

Responsible for the operations and functions of residency and/or fellowship programs, including compliance with Accreditation Council for Graduate Medical Education (ACGME), Sutter, and California State requirements. Synthesizes data and reporting into ACGME and Sutter reports for review by ACGME and Sutter leadership. Leads implementation, optimization, and effective use of technology and data systems across the Graduate Medical Education (GME) enterprise. Serves as the institutional subject matter expert for New Innovations and other GME platforms, leading complex cross-functional system implementations, workflow improvements, and optimization initiatives. Ensures standardized processes, high-quality data, and effective reporting and analytics. Provides training and technical support to program leadership and administrators to support GME operations, accreditation, recruitment, institutional oversight, and strategic decision-making.

Requirements

Bachelor’s degree in Business Administration, Healthcare, or a related field; equivalent experience may be accepted in lieu of the required degree or diploma.
Five years of recent relevant experience.
Advanced knowledge of relevant ACGME/GME education policies and program requirements.
Broad expertise in medical education frameworks and industry best practices.
Excellent verbal and written communication, active listening, critical thinking, persuasion, advising, and counseling skills.
Ability to handle sensitive personal information with discretion and judgment.
Advanced interpersonal skills and ability to collaborate and coordinate across the organization.
Experience working successfully with people from a wide range of backgrounds and skill sets.
Advanced organizational and project management skills, including leading a team, prioritizing work, and completing projects on schedule.
Strong personal organization skills, including organizing critical program compliance files.
In-depth knowledge of data management and documentation methods for investigating and presenting program findings.

Nice To Haves

Multiple concurrent project management skills.
Process mapping and improvement skills.
Workflow redesign experience.
Implementation planning skills.
Change management skills.
Risk identification skills.
Customer service orientation.
Strong cross-functional collaboration.
Strong data management and data-quality skills.
Database and information-system literacy.
Data validation and reconciliation skills.
Report development and data visualization skills.
Ability to learn complex software applications quickly.
New Innovations experience.
Power BI experience.
ERAS/PDWS experience.
Thalamus experience.
NRMP system experience.
Experience with system integrations or data feeds.

Responsibilities

Oversee operations and functions of residency and/or fellowship programs, ensuring ACGME, Sutter, and California State compliance.
Synthesize data and prepare reports for ACGME and Sutter leadership.
Lead implementation, optimization, and effective utilization of technology and data systems across the GME enterprise.
Serve as the institutional subject matter expert for New Innovations and other GME platforms.
Lead cross-functional system implementations, workflow improvements, and optimization initiatives.
Ensure standardized processes, high-quality data, and effective reporting and analytics.
Provide training and technical support to program leadership and administrators.