Manager, Marketing Technology- Food

cargill•Atlanta, GA

29d

About The Position

The Manager-Application Development (Food) is a critical part of the Digital Technology and Data team, working closely with Digital Marketers, Brand and Insights professionals. This role will manage a team of application developers and align our technology and go-to-market strategies are ensure that our team members build meaningful careers.

Requirements

Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
Working knowledge and experience with multiple of the following: Marketing Automation including email, SMS, 1st party data capture, preference management, privacy, and consent
Working knowledge and experience with multiple of the following: PXM/PIM in B2B2C or B2C
Working knowledge and experience with multiple of the following: Performance Marketing including measurement strategy
Working knowledge and experience with multiple of the following: Technical onboarding for agencies
Working knowledge and experience with multiple of the following: Digital Asset Management
Working knowledge and experience with multiple of the following: Creative Workflow
Working knowledge and experience with multiple of the following: Insights / Primary Research Capabilities
Working knowledge and experience with multiple of the following: Generative AI in the context of Marketing Technology

Responsibilities

Coordinates and builds application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures.
Leads the team to perform basic to advanced and complex programming, configuration, testing and deployment of fixes or updates for application version releases.
Acts as key point of contact with users to respond to application support requests and needs and prioritizes enhancements.
Supervises day to day technical application support activities to deliver on business outcomes.
Coaches the team and partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.
Conducts prioritization of incoming incident tickets and user requests.
Maintains positive relationships with software vendors and negotiates complex contracts.
Guides the performance of configured applications and recommends adjustments to improve efficiency and effectiveness.
Ensures and guides the implementation of improvements for application specific support processes and procedures.
Manages team members to achieve the organization's goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture.