Manager, Manufacturing Operations

Talent Acquisition TeamArcola, IL
$90,000 - $120,000Onsite

About The Position

The Herff Jones Cap & Gown Manufacturing team, based in Arcola, IL is looking for a Manufacturing Operations Manager to join our production department. As the Manufacturing Operations Manager (Cap & Gown) you will be responsible for general supervision of all phases of manufacturing including production and quality control. You will also recruit/hire outstanding talent, train personnel, and manage facility/physical up-keep and capital improvements.

Requirements

  • Bachelor’s degree or equivalent experience required.
  • 7+ years of progressive leadership experience within a manufacturing environment preferred.
  • Strong hands-on experience implementing Lean Manufacturing principles and continuous improvement systems in a production environment.
  • Demonstrated success driving measurable operational improvements in safety, quality, delivery, inventory, labor efficiency, and cost.
  • Experience leading and facilitating Kaizen events, Gemba walks, root cause analysis, and structured problem-solving activities.
  • Strong understanding and practical application of Lean tools and methodologies such as 5S, value stream mapping, standard work etc.
  • Experience in labor planning, takt time, throughput analysis, OEE, and workflow optimization.
  • Experience implementing and sustaining continuous improvement culture initiatives across manufacturing teams.
  • Proficient with Microsoft Office applications including Excel, PowerPoint, Word, and Power BI.

Responsibilities

  • Build a strong safety culture by elevating the operational safety standards, driving compliance, and maintaining a safe work environment for all employees.
  • Lead daily manufacturing operations to ensure safety, quality, delivery, inventory, and cost objectives are achieved.
  • Drive operational excellence through Lean Manufacturing, Six Sigma, 5S, and continuous improvement initiatives.
  • Improve manufacturing processes and workflows to increase efficiency, reduce waste, improve quality, and control operating costs.
  • Monitor production performance, labor utilization, scrap trends, and operational KPIs to identify improvement opportunities.
  • Collaborate with quality teams to ensure product consistency and drive corrective actions when needed.
  • Review and execute production schedules to support customer demand, inventory targets, and on-time delivery objectives.
  • Lead hiring, onboarding, training, coaching, and development of manufacturing personnel, including seasonal workforce planning.
  • Analyze workforce requirements and allocate labor and equipment resources to meet operational goals.
  • Develop and manage departmental budgets, operating expenses, and capital improvement initiatives.
  • Maintain appropriate inventory levels and oversee the flow of materials throughout the manufacturing process.
  • Support facility upkeep, housekeeping standards, maintenance coordination, and facility security systems.
  • Partner cross-functionally with Planning/Materials, Customer Service, and Sales teams to support operational and business objectives.
  • Build strong supplier and supply chain partner relationships to improve operational performance and responsiveness.
  • Foster a culture of accountability, teamwork, employee engagement, and continuous improvement throughout the operation.
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