Manager, Line HR Operations

Fidelity Investments • Covington, KY

11d • Onsite

About The Position

In this role you will serve as a meaningful part of the HR team supporting the Workplace Investing business at Fidelity Investments. You will be one of the primary operational points of contact for HR Business Partners and other collaborators in the business. You will provide daily partnership on a wide range of work including supporting HR talent practices and transactions, problem resolution, data and reporting, auditing HR data, projects, and program management. The group you will work in is the Workplace Investing Human Resources Strategy, Operations and Analytics team. This role is an important part of the team delivering high impact HR operations support including employee movement, pay review cycles, associate experience, and other initiatives. You will partner with business partners and business leaders across several business units and functions such as Enterprise HR, Finance and Data Analytics. You will have the opportunity to broaden your HR skills to build a proven foundation, develop a network and a career at Fidelity.

Requirements

• Bachelor's degree with 5 plus years of relevant experience.
• Proficient PC skills and Microsoft Office expertise, particularly with Excel.
• Strong communication and collaboration skills, ability to professionally partner with and influence partners at all levels in the organization.
• Establish and maintain positive, trusting working relationships with members of the Fidelity Workplace Investing HR team and other partners.
• Strong organizational skills, attention to detail and quality while managing high volumes along with a high degree of comfort with detailed processes and data while also working in sometimes ambiguous situations.
• Ability to produce and manipulate large quantities of sophisticated, confidential information with high levels of accuracy, professionalism, and confidentiality.
• Proven ability to prioritize multiple concurrent objectives or activities while still meeting targets.
• Self-motivated, proactive, solution-oriented and respond quickly in urgent situations.
• Curious and confident learner who asks good questions and looks for innovative solutions.

Nice To Haves

• Experience in operations, service delivery, and/or project or program management strongly preferred.
• Workday HR experience preferred.

Responsibilities

• Serve as a primary operational point of contact for HR Business Partners and other collaborators.
• Provide daily partnership on HR talent practices and transactions.
• Support problem resolution, data and reporting, auditing HR data, projects, and program management.
• Deliver high impact HR operations support including employee movement, pay review cycles, associate experience, and other initiatives.
• Partner with business partners and business leaders across several business units and functions.
• Ensure timely and effective response to partners' requests and provide consultation to understand the underlying reasons for requests; recommend and contract for a solution.
• Support HR’s ability to present a point of view to business clients and advise accordingly such as coordinating significant organization changes, one-time bonus requests or support for job eliminations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager