HR Operations Manager

Dobbs Peterbilt•Memphis, TN

About The Position

The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group. This position drives the organization’s mission by aligning business objectives with employees and management. The position enhances partnerships across the HR function to deliver value-added service to management and employees that reflect the business objectives of the organization. This position is hands-on and strategic. The HR Operations Manager has the high business acumen to ensure they drive HR operational excellence and support optimal employee experience. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Requirements

Bachelor’s Degree or equivalent in relevant work experience.
5+ years of experience in HR Leadership or other HR roles including coaching, employee relations, performance management, employee development, training, and HR project management.
5+ years of people management experience.
Applied knowledge of federal, state, and local laws and statutes for employment.
Comfortable with ambiguity and fast-paced change.
Thorough understanding and hands-on application of HR principles, concepts, practices, and standards.
Proven planning and organizational skills, attention to detail, and ability to handle multiple tasks.
Outstanding written and verbal communication; must be a clear, concise, and persuasive communicator.

Nice To Haves

10+ years of experience in HR Leadership or other HR roles including coaching, employee relations, performance management, employee development, training, and HR project management.
Applied knowledge of federal, state, and local laws and statutes for employment.
Demonstrated ability to effectively partner with all organizational levels and positively influence teams.
PHR/SPHR Certification.
Bi-lingual in Spanish/English.

Responsibilities

Provide guidance to stakeholders at all levels on human resources policies, procedures, and regulatory requirements.
Design and implement processes and procedures that support Human Resources operations and areas of responsibility.
Drive standardization, process improvement, and automation to areas of oversight.
Monitor regulatory changes and updates and implement or evolve any current practices to drive compliance; identify and communicate any exceptions or items of concern to HR leadership and lead the process of issue resolution.
Maintain discretion with regard to the handling of sensitive information and requests.
Guide additional programs and special projects as assigned.