Manager, Legal Assistants

White & Case LLP•New York, NY

49d•$129,600 - $194,400

About The Position

Our Office Operations team is at the heart of ensuring the smooth and efficient functioning of the Firm’s day-to-day operations. Our team manages the infrastructure, systems and services —both globally and locally—relating to our office workplaces, onsite and remote operational services, security, safety and a range of other areas. We provide PA support and manage document production, translation and travel services. Our team is responsible for our client-facing areas across the Firm, always seeking to ensure that clients and other visitors have an experience that is world-class. We also take the lead in running our day-to-day operations in the most environmentally sustainable way possible.

Requirements

Minimum 3-5 years as a Legal Assistant Manager
College degree from four-year college or university.
Previous experience as a Litigation Legal Assistant and 3-5 years as a Legal Assistant Manager.
Superior presentation, writing, and oral communication skills.
Outstanding relationship-building skills and personable approach.
Ability to handle, prioritize, and complete assignments with competing deadlines.
Ability to leverage resources, shepherd multiple incoming data points and deliver a quality final product with minimal oversight.
Highly detail-oriented and accurate.
Self-motivated, flexible, and organized.
Ability to work independently and as a part of a team.
Able to interact effectively and professionally with lawyers, legal assistants and support staff.
Demonstrated experience in compensation practices, resume screening, and conducting interviews.
Proficiency in Microsoft Excel, including advanced functions and data analysis tools.

Responsibilities

Lead and manage a team of Legal Assistants and Senior Legal Support Specialists by providing mentorship, supporting professional growth, and overseeing performance management.
Monitor utilization and prepare monthly team utilization analysis for Director review.
Make recommendations for hiring/staffing. Assist in the interviewing process.
Design and coordinate orientation and training schedules to effectively onboard new employees and ensure their smooth integration into the Firm.
Manage the performance of Legal Assistants and make recommendations to the Director of Legal Assistants regarding performance issues, coaching needs, and any appropriate disciplinary action.
Coordinate with internal legal teams and relevant stakeholders to ensure efficient case handling.
Staff requests from attorneys and Legal Assistants for long-term and short-term assignments. Check-in regularly with attorney teams to ensure that their needs are being met.
Serve as a resource for attorneys across all offices on matters related to Legal Assistants and client support.
Review and approve hourly/contract legal assistant clerk/contract attorney timesheets as needed
Monitor diary submissions of Legal Assistants for accuracy and timeliness of submission.
Review, approve, monitor and analyze legal assistant overtime reports.
Design and present seminars and training materials for Legal Assistants to maintain and update skills.
Guide and educate Associates on the effective and appropriate use of Legal Assistant support.
Evaluate and identify technology requirements to support litigation-related activities.
Assess and recommend technology improvements to enhance the efficiency and quality of Legal Assistants’ work product.
Monitor and enforce ethical screens/inclusionary screens relating to Legal Assistant staffing.
Participate in the evaluation process and goal setting of Legal Assistants. Make compensation recommendations.
Liaise with the Practice Technology group and litigation service providers regarding products, services and technology resources.
Participate in weekly conference calls and bi-weekly workshop with Managers and Director of Legal Assistants.
Attend educational sessions relating to the practice groups and HR topics.
Perform client billable work as needed/requested.
Manage special requests, including translations services, court reporters and retrieval and legalization of documents.
Assist with the planning and organizing of Legal Assistant functions. Participate in yearly Legal Assistant management teambuilding and planning session.
Participate in local professional association focusing on Legal Assistant education and management