Manager - Learning Technology

Lake Washington Institute of Technology • Kirkland, WA

6d • Hybrid

About The Position

The Manager of Learning Technologies provides leadership for the college's learning management system (LMS), educational technology, and eLearning initiatives. The position oversees the administration, integration, and continuous improvement of learning technologies; develops and delivers training and support resources; and collaborates with Information Technology and campus stakeholders to ensure reliable, secure, accessible, and compliant technology services that support teaching and learning. The position supervises the eLearning Coordinator and works collaboratively across the college to advance student success, instructional excellence, and innovation in teaching and learning. This is an exempt position that reports to the Dean of Instruction and is a member of the Teaching and Learning Support Department.

Requirements

• Bachelor's degree or equivalent combination of education and work experience.
• Three (3) years of Learning Management System (LMS) administration experience, including Canvas or comparable platforms such as Moodle, D2L Brightspace, Blackboard, or similar enterprise learning systems.
• Experience supporting faculty and students in the use of instructional technologies and online learning environments.
• Experience designing and delivering training or professional development for adult learners.
• Knowledge of online learning best practices, instructional design principles, accessibility standards, and educational technology tools.
• Strong communication, collaboration, project management, and problem-solving skills.

Nice To Haves

• Master's degree in Education, Educational Technology, Instructional Design, Higher Education, or a related field.
• Canvas LMS experience
• Experience working in higher education or adult learning environments
• Experience supervising staff and managing budgets.

Responsibilities

• Provide vision, leadership, and strategic direction for eLearning and learning technologies.
• Lead the continuous development, evaluation, and expansion of eLearning programs, services, and technologies that support student success, engagement, retention, and equitable access.
• Collaborate with instructional leaders, deans, faculty, Information Technology, and student services to support the college's teaching and learning goals.
• Develop and implement eLearning policies, procedures, standards, and guidelines that align with institutional priorities, accreditation requirements, and regulatory expectations.
• Assist with department and institutional planning by establishing goals, priorities, assessment measures, and strategic initiatives related to learning technologies and online learning.
• Represent the college in internal and external committees, councils, workgroups, and professional organizations related to eLearning and educational technology.
• Provide leadership, consultation, training, and support to faculty in the effective use of learning technologies and online teaching tools.
• Develop, coordinate, and facilitate workshops, training programs, and resource materials related to Canvas, instructional technologies, accessibility, and online teaching best practices.
• Create and maintain guidance, documentation, knowledge-base articles, and support resources for faculty and staff.
• Support faculty with LMS-related activities, including course creation, course copies, course merges, user management, and system navigation.
• Promote effective and accessible use of educational technologies and support faculty adoption of new learning tools and technology-enhanced teaching practices.
• Lead the administration, configuration, support, maintenance, and continuous improvement of the college's Learning Management System (LMS) and related educational technology platforms.
• Manage LMS roles, permissions, integrations, workflows, and processes to meet evolving institutional and instructional needs.
• Work closely with third-party vendors, Information Technology, and SBCTC to implement, maintain, troubleshoot, and optimize learning technology solutions.
• Research, evaluate, test, recommend, and implement new educational technologies and LMS enhancements aligned with institutional goals.
• Communicate system updates, feature releases, planned maintenance, and technology changes to faculty, staff, and students.
• Monitor system performance, user experience, and technology utilization to identify opportunities for improvement and increased effectiveness.
• Partner closely with Information Technology to develop, maintain, and continuously improve technology continuity, disaster recovery, and business continuity plans related to learning technologies.
• Establish, implement, and monitor policies, procedures, and standards that support compliance with FERPA, accessibility regulations, accreditation requirements, records-retention requirements, and other applicable state and federal regulations.
• Foster a secure, accessible, and compliant digital learning environment for students, faculty, and staff.
• Develop, manage, and monitor eLearning budgets, contracts, software licensing agreements, and technology resources.
• Supervise, mentor, train, and evaluate assigned staff, including the eLearning Coordinator.
• Establish departmental priorities, assign work, and monitor progress toward operational goals and service expectations.
• Serve as a liaison among instructional divisions, Information Technology, student services, administration, vendors, and external partners to resolve issues and improve services.
• Prepare reports, analyses, recommendations, and communications regarding eLearning operations, technologies, usage, compliance, and strategic initiatives.
• Support special projects and other college initiatives related to teaching, learning, and educational technology.
• Perform other related duties as assigned.

Benefits

• Medical, Dental, Vision, Life, Disability and other insurance benefits are provided as currently administered under Public Employees Benefits Board
• State Retirement Plan
• Deferred Compensation Plan
• Sick leave accrues at 1 day effective upon employment
• Vacation accrues at 25 days per year
• 13 paid holidays
• 4 paid personal days effective upon employment
• Bereavement leave
• Employee assistance program
• Free tuition
• Reduced childcare costs at our Early Learning Center
• Reduced Bus Fare
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager