Manager Learning Products and Programs

Association for Financial Professionals • Bethesda, MD

2d • $72,000 - $76,000 • Hybrid

About The Position

Association for Financial Professionals (AFP) drives the future of finance and treasury by developing the leaders of tomorrow through world-class certifications, learning experiences, membership, events, and thought leadership. AFP's core values center on growth, collaboration, innovation, and courageous leadership. We are looking for people who are passionate about building products that create meaningful value for our members and customers.

Requirements

• 3–5 years of experience managing learning programs, training operations, education products, association programs, or similar initiatives.
• Experience working with learning management systems (LMS), websites, eCommerce platforms, or other digital learning technologies.
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Excellent customer service, communication, and relationship-building skills.
• Comfort analyzing program performance data and using insights to drive continuous improvement.
• Bachelor's degree or equivalent professional experience preferred.

Nice To Haves

• Experience in an association, education, or professional development environment is a plus.

Responsibilities

• Manage and enhance AFP's portfolio of learning products, certification preparation courses, and professional development programs.
• Optimize the learning management system (LMS), website, and online store to deliver an outstanding customer experience and maximize product performance.
• Coordinate the full customer journey—from registration and contracting to program delivery, financial coordination, and post-program support.
• Collaborate with instructors, subject matter experts, Marketing, Membership, Certification, and Customer Operations to launch and improve learning offerings.
• Monitor enrollment, revenue, learner satisfaction, and platform analytics to identify trends and recommend improvements.
• Oversee career development offerings, including the job board and career resources, ensuring they remain relevant and valuable to members.
• Manage program budgets, forecasting, expenses, and financial reconciliation while supporting organizational revenue goals.
• Identify opportunities to improve processes, streamline operations, and enhance the learner experience.

Benefits

• A collegial, casual work environment.
• Competitive base salary + a generous commission plan.
• Great career growth.
• Superb benefits plan, including a generous vacation/sick/holiday leave policy, medical, dental and vision health insurance, 401K plan with employer match and flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level