Manager, Learning Product Design and Measurement
About The Position
This role oversees a team of innovative learning product owners (LPOs) and leverages deep knowledge of both learning science and product management to mentor our LPOs from associate through senior and beyond. The successful candidate is an exceptional leader, designer, enjoys charting new paths, and is passionate about WGU Academy’s mission. This position works closely with Academy’s Research & Analytics, Project Management, and Discovery teams, as well as WGU’s Product Launch and Continuous Improvement (PLCI), Program Development (PDev), and Schools. They will work with leaders across the University ecosystem. The Manager of Design is critical to the success of Academy’s Product Design and Development org as we achieve ambitious quarterly goals within our tightly interdependent teams.
Requirements
- Exceptional people leadership and mentorship skills.
- Strong project and product management skills.
- Excellent written, oral, presentation, and interpersonal skills.
- Expert in qualitative and quantitative primary research methods.
- Thrives working collaboratively and creatively in a fast-paced environment.
- Strong attention to detail and a feeling of pride and ownership over the quality of our learning experience.
- Bachelor’s degree and 5 years of experience in product design content following a user-centered design process OR, master’s degree and 3 years of experience in product design content following a user-centered design process.
- 2 years of mentoring learning experience designers.
- 2 years professional experience leading a team of direct reports.
- Demonstrated experience integrating AI tools into day-to-day work.
Nice To Haves
- Terminal degree in applied learning science or related field.
- Experience working with data analytics.
Responsibilities
- Leads the best team of Learning Product Owners with various skill levels by; supporting employee development to include - mentoring core design and product management competencies, and learning science while guiding them along the LPO career pathway.
- Guides and drives team to greater science- and data- informed innovation, with an exceptionally strong bias toward action and speed to insight.
- Ensures the team's work is completed on time and within budget and meets the organization’s high standard of quality.
- Collaborates with R&A, Technology, Discovery, and Project Management teams to coordinate projects and iterate on processes to continuously yield new efficiency gains.
- Models leadership and professionalism.
- Develops and maintains a collaborative relationship with all appropriate internal and external stakeholders.
- Stays current with trends and research in learning science, product management, and education technology.
- Balances sometimes competing needs of various stakeholders to recommend and negotiate a path to achieving shared goals.
- Fulfills other duties as assigned.
Benefits
- medical, dental, vision, telehealth and mental healthcare
- health savings account and flexible spending account
- basic and voluntary life insurance
- disability coverage
- accident, critical illness and hospital indemnity supplemental coverages
- legal and identity theft coverage
- retirement savings plan
- wellbeing program
- discounted WGU tuition
- flexible paid time off for rest and relaxation with no need for accrual
- flexible paid sick time with no need for accrual
- 11 paid holidays
- other paid leaves, including up to 12 weeks of parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
