Manager, Learning Product Design and Measurement

Western Governors University•Salt Lake City, UT

5d•Hybrid

About The Position

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Management_Executive 607 Pay Range: $95,300.00 - $157,300.00 Job Description The Manager of Design exhibits expertise in the design and measurement of quality online learning experiences. This role oversees a team of innovative learning product owners (LPOs) and leverages deep knowledge of both learning science and product management to mentor our LPOs from associate through senior and beyond. The successful candidate is an exceptional leader, designer, enjoys charting new paths, and is passionate about WGU Academy’s mission. This position works closely with Academy’s Research & Analytics, Project Management, and Discovery teams, as well as WGU’s Product Launch and Continuous Improvement (PLCI), Program Development (PDev), and Schools. They will work with leaders across the University ecosystem. The Manager of Design is critical to the success of Academy’s Product Design and Development org as we achieve ambitious quarterly goals within our tightly interdependent teams.

Requirements

Exceptional people leadership and mentorship skills.
Strong project and product management skills.
Excellent written, oral, presentation, and interpersonal skills.
Expert in qualitative and quantitative primary research methods.
Thrives working collaboratively and creatively in a fast-paced environment.
Strong attention to detail and a feeling of pride and ownership over the quality of our learning experience.
Bachelor’s degree and 5 years of experience in product design content following a user-centered design process OR, master’s degree and 3 years of experience in product design content following a user-centered design process.
2 years of mentoring learning experience designers.
2 years professional experience leading a team of direct reports.
Demonstrated experience integrating AI tools into day-to-day work.

Nice To Haves

Terminal degree in applied learning science or related field.
Experience working with data analytics.

Responsibilities

Leads the best team of Learning Product Owners with various skill levels by; supporting employee development to include - mentoring core design and product management competencies, and learning science while guiding them along the LPO career pathway.
Guides and drives team to greater science- and data- informed innovation, with an exceptionally strong bias toward action and speed to insight.
Ensures the team's work is completed on time and within budget and meets the organization’s high standard of quality.
Collaborates with R&A, Technology, Discovery, and Project Management teams to coordinate projects and iterate on processes to continuously yield new efficiency gains.
Models leadership and professionalism.
Develops and maintains a collaborative relationship with all appropriate internal and external stakeholders.
Stays current with trends and research in learning science, product management, and education technology.
Balances sometimes competing needs of various stakeholders to recommend and negotiate a path to achieving shared goals.
Fulfills other duties as assigned.