Manager, Learning Ops & Technology
About The Position
TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" Position Overview Designs, implements and measures internally developed learning solutions. Partners with leadership, internal resources, as well as third party vendors to design, develop and deliver strategic learning offerings. Demonstrates the application of best practices and principles of instructional systems design.
Requirements
- Proficiency in Microsoft Office products, Learning Management Systems, Articulate Storyline, and Adobe Suite required.
- Effective time management and prioritization skills
- Ability to delegate duties for increased efficiency
- Strong leadership, communication and motivational skills
- Creative thinker with strategic vision and strong initiative
- Ability to manage multiple projects and priorities at one time
- Ability to effectively partner and collaborate across functional areas
- Adaptable to changing work environment
- Strong conceptual and analytical skills.
- Requires strong interpersonal skills and the ability to interface with all levels of management.
- Project Management skills are required to coordinate projects and cross-functional teams.
- Embraces and demonstrates commitment to continuous improvement, organizational change, and personal development as a role model for both staff and clients.
- Ability to speak, read and write fluently in English is required.
- You MUST BE physically located in the United States while performing this job.
Nice To Haves
- Previous leadership experience strongly preferred
Responsibilities
- Oversees the queue of work in the instructional design area.
- Conducts ongoing meetings with staff to ensure business needs of clients are handled and completed in a timely manner.
- Oversees and/or completes training design projects, including web-based, instructor-led, and blended learning solutions.
- Consults with client group(s) to diagnose and analyze training related instructional design problems or needs and makes recommendations, as needed.
- Collaborates with subject matter experts and staff instructional designers to provide input on course objectives and most effective instructional method to achieve those objectives.
- Manages external consultants and vendors to assure contract deliverables meet all quality and timeline requirements.
- Proactively researches and stays informed on new instructional design methods, techniques, vendors and literature.
- Manages team resources, capabilities, tools, systems, and expertise to address defined goals and learning needs.
- Monitors, delivers, and interprets ROI metrics for business impact, adoption, utilization, and alignment.
- Performs other duties as assigned.
Benefits
- Medical/Dental/Vision insurance
- Company-matching 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
