Manager, Learning And Development - Low Voltage
About The Position
The Manager, Learning and Development leads the design, implementation, and evaluation of comprehensive training programs that align with business objectives and enhance associate performance. This role fosters strong partnerships with stakeholders to identify learning needs, develop content, and promote continuous improvement. By overseeing program effectiveness and facilitating skill development, the manager supports operational excellence and drives organizational growth. The position ensures adherence to governance standards while cultivating a learning environment that advances talent capabilities and contributes to achieving strategic goals across the company. This team is dedicated to equipping Technicians with essential skills to meet organizational goals and adapt to evolving business needs. They design and implement effective learning strategies, manage stakeholder relationships, and oversee instructional design and content development. By promoting continuous improvement and performance management, the team supports associate growth and operational excellence. Focused on aligning learning initiatives with business objectives, they foster accountability and collaboration. Through strategic planning and partnership, the team ensures a skilled workforce prepared to deliver results and contribute to the company’s ongoing success.
Requirements
- Experience working with low voltage and life safety/security systems including CCTV, fire alarms, P.A. systems, and intrusion alarms.
- NICET certification or equivalent industry-recognized credential in fire/life safety systems.
- Strong knowledge of safe work practices for field service and installation environments.
- Experience training, coaching, mentoring, or leading technicians in formal or informal settings.
- Ability to deliver hands-on instruction and adapt to different learning styles.
- Strong written and verbal communication skills, including technical documentation.
- Must reside in the California, Navada, Utah, or Colorado or reside near major airport.
- Must be willing to travel up to 85% of the year.
- Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.
Nice To Haves
- Instructional Design Software
- Leading cross-functional teams
- Master’s degree in Learning and Development, Human Resources, or related field
- Project Management Certification
- Project management experience
- Six Sigma certification
Responsibilities
- Lead safety training on hazard recognition, risk assessment, stop-work authority, and safe low-voltage work practices.
- Teach safe use of tools, ladders, lifts, test equipment, and components, along with PPE, fall prevention, electrical safety, and driving safety.
- Train technicians in retail environments, including backroom, rooftop, and equipment room access.
- Deliver technical training on CCTV, fire alarms, PA systems, intrusion systems, and low-voltage cabling.
- Coach structured troubleshooting, quality standards, and documentation accuracy.
- Develop training materials, learning paths, and assessments.
- Evaluate competency, maintain records, and partner with field leaders to improve training.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Tuition, books, and fees are completely paid for by Walmart through Live Better U program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
