Manager - Laboratory Quality

Mount Sinai Medical Center of Florida•Miami Beach, FL

About The Position

The Manager - Laboratory Quality supports laboratory quality reporting, compliance, education, and operational improvement at Mount Sinai Medical Center. The role compiles and reviews laboratory quality data, including critical value reports, incident reports, proficiency testing surveys, and billing audits. It helps maintain compliance with CAP standards, supports pathology education and facility improvement planning, and represents the department on hospital committees and teams requiring laboratory expertise. The position may also provide management coverage in the director’s absence and assist with special projects.

Requirements

  • Licensed as a Lab Supervisor or eligible for licensure by the State of Florida is preferred.
  • Education commensurate with licensure.
  • 3–5 years of experience as a Supervisor or Medical Technologist III.

Responsibilities

  • Compile monthly, quarterly, and annual quality reports.
  • Review Critical Value reports and forward actionable items to the appropriate manager for review.
  • Tabulate reports affecting laboratory quality reporting for the administrative director and medical director.
  • Review incident reports and include them in quality measures.
  • Conduct quarterly billing audits, review Medicare denials, and report findings to the director and Ethics and Compliance Committee.
  • Assist with CAP Laboratory General checklist review and recommend changes to meet standards.
  • Assist with the Pathology teaching program by providing lectures and education as needed.
  • Assist with planning facility improvements and new construction as requested.
  • Serve as a consultant as needed.
  • Ensure data is updated in the shared drive for tracking and access by interested parties.
  • Review PT Surveys and evaluate ungraded results and SDIs to identify issues with quantitative assays at the director’s request.
  • Represent the department at the Ethics and Compliance Committee, Patient Safety Committee, and other hospital teams requiring laboratory expertise.
  • Assist with management coverage when possible in the director’s absence.
  • Assist with special projects as needed.

Benefits

  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
  • On-site housing for select positions
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