Manager, Laboratory Automation & AI Transformation Lab

IQVIA • Durham, NC

56d • $80,200 - $167,200 • Onsite

About The Position

We are seeking Manager for our Laboratory Automation & AI Transformation Lab to join IQVIA Laboratories at Durham, NC. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development. This role drives the design, deployment, and adoption of new ways of working across sample handling, instrument integration, digital data capture, automated review and reporting, and compliant documentation.

Requirements

• Bachelor’s Degree in Science/Engineering or related field required
• 5+ years in laboratory operations, lab transformation, automation programs, or digital lab systems.
• Experience implementing lab automation and/or digital lab platforms, including LIMS, ELN, and instrument integration
• Familiarity with validation approaches and regulated laboratory environments, including risk-based validation, CSV, 21 CFR Part 11 concepts, data integrity, and audit trails
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree
• Strong leadership capability with experience guiding cross-functional technical teams through complex transformation initiatives
• Excellent communication and stakeholder influence skills across scientists, engineers, Quality, IT, and leadership
• Ability to lead change effectively, resolve resistance through engagement, and build adoption into solutions from day one
• Lean and agile operational leadership in technical or regulated environments
• Familiarity with AI-assisted workflows such as automated review, anomaly detection, and report drafting

Responsibilities

• Lead the automation transformation roadmap from concept through scaled deployment
• Design and optimize end-to-end workflows across sample receipt, preparation, analysis, data capture, review, and reporting
• Manage change across scientists, Quality Control, and operations by addressing skill gaps, role evolution, and adoption needs
• Lead a multidisciplinary team of automation engineers, scientists, and QC documentation specialists to deliver measurable results
• Define and prioritize the automation product backlog, including requirements, delivery sequencing, and user adoption
• Establish effective operating rhythms such as sprint planning, standups, retrospectives, and release reviews where appropriate
• Partner with Quality to implement quality-by-design, validation strategies, change control, and inspection readiness
• Drive adoption through training, playbooks, ownership models, and clear exception-handling processes

Benefits

• We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager