AI Transformation

Ent • San Francisco, CA

12h • Hybrid

About The Position

Ent is the intent-aware workspace security platform for securing human and AI-driven work. Built to protect productivity, the new attack surface, Ent understands not just what users and agents do but why, and intervenes at the moment of risk before incidents occur. Founded by Lou Manousos and Brandon Dixon (co-founders of RiskIQ, acquired by Microsoft, and the team behind Microsoft Security Copilot), Ent is in production with Global 2000 customers across hospitality, financial services, and defense, and backed by Decibel, Sequoia, Crosspoint Capital, Craft Ventures, Shield Capital, Felicis, and In-Q-Tel.
How We Work
Customer first. Every roadmap conversation starts with what a CISO told us last week. Humble. No drama. Teamwork over showmanship. Accountability over politics. The work speaks louder than the person doing it. Urgency. The window to build a durable security company in the AI era is open right now. We move at the speed of the people we want to protect.

Requirements

• Demonstrated hands-on building with LLMs: prompt engineering, working with model APIs (Anthropic, OpenAI, etc.), retrieval/RAG, structured outputs, and at least one agent framework (e.g., LangGraph, CrewAI).
• Working software engineering ability: Python and/or TypeScript, comfort with REST APIs and one cloud, and enough SQL/data handling to be dangerous.
• Business-systems fluency: experience integrating or automating CRM/support/ops tools (e.g., Salesforce/HubSpot, Zendesk) and workflow platforms (Zapier/Make/n8n or code).
• A process mind: can decompose a messy business process, quantify the cost, and design a measurably better one.
• Consultative communication: can run a working session with a sales leader and a check-in with an exec in the same day, and translate between them.
• Bias to ship: gets a working prototype in front of users fast and iterates.
• High-degree of discretion and integrity: in building these internal systems, you will have access to sensitive company information
• Equivalent demonstrated building ability can substitute for a degree, especially at entry/IC2. A strong portfolio of shipped AI/automation work outweighs credentials.

Responsibilities

• Embed with each business function — sales, exec staff, operations, customer success , and business systems — to map how work actually gets done and where AI creates leverage.
• Prioritize business systems first: instrument, connect, and automate the core stack (CRM, support, finance/ops tooling) so downstream automations are reliable.
• Design and personally build scalable, cost-effective AI solutions end-to-end: agents and copilots, workflow/process automation, and data & analytics that remove manual work and speed decisions.
• Own solutions from discovery → prototype → production → adoption → measurement; you ship, you don't just advise.
• Integrate AI into Ent's systems responsibly, respecting data governance and security — we hold ourselves to the standard we sell.
• Establish lightweight standards, evaluations, and guardrails so automations are trustworthy, observable, and maintainable.
• Enable teams through documentation, onboarding, and training so adoption sticks after you move to the next problem.
• Partner with R&D to reuse Ent's own AI capabilities internally where it makes sense.
• Maintain a prioritized, ROI-ranked internal AI backlog and report impact to the CEO/CoS.

Benefits

• Distributed workplace. SF office roles plus remote across North America.
• Own a piece of the journey. Meaningful equity on top of salary.
• We've got you covered. 90% of medical, dental, and vision paid by Ent; 75% for dependents.
• Take the time you need. Flexible PTO.
• Family matters. 12 weeks fully paid maternity leave; 8 weeks fully paid paternity leave.
• Live well. $100 monthly lifestyle account.
• Set up your space. $500 home office stipend for remote employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed