AI Transformation Manager

Leatherman Tools•Portland, OR

About The Position

Leatherman is building the next generation of AI-enabled ways of working—and we’re looking for an AI Transformation Manager to help lead that change across the company. This is not a deeply technical AI development role. It is a change leadership and workflow transformation role for someone who understands how to use AI as a practical business capability. You will partner directly with functional leaders, cross-functional teams, and frontline employees to rethink how work is done, redesign workflows, establish measurable outcomes, and help AI-enabled practices become the default rather than the exception. If you are energized by enterprise transformation, process improvement, facilitation, coaching, measurable business impact, and helping people adopt new ways of working, this may be the opportunity for you.

Requirements

Bachelor’s degree in Business, Engineering, Operations Management, or a related field.
Minimum of 5 years of experience leading change initiatives, process redesign, or digital transformation in an enterprise setting.
Demonstrated experience with end-to-end workflow redesign, value stream mapping, and process improvement methodologies such as Lean or Six Sigma.
Direct experience with at least one large-scale digital transformation initiative.
Working fluency with AI tools; hands-on personal AI use is required, but a deep technical AI background is not.
Coaching and mentorship experience with managers and frontline staff.
Strong familiarity with agile delivery methods.
Excellent communication and teamwork skills.

Nice To Haves

Manufacturing, consumer products, or operationally driven business experience preferred.

Responsibilities

Leads end-to-end workflow transformation across the company, partnering with functional leaders to reimagine how work is done with AI as a central capability.
Creates the methodology, the workshops, the cadence, the champion network, and the measurement system that turns the AI enablement strategy into lived practice.
Works directly with each cross-functional team and department leader to co-lead strategic workflow redesigns.
Design and operate the end-to-end workflow redesign methodology used across Leatherman, including kickoff workshops, value mapping, future-state design, and phased implementation planning.
Co-lead cross-functional workshops with strategic project teams and functional leaders.
Maintain the transformation pipeline cadence, bringing in new workflows quickly and often.
Drive agile methods across redesign projects, including 80/20 MVP, pilot-then-scale, and rapid iteration.
Partner with the AI Platform Lead during workshops to ensure technology feasibility and architectural fit with the redesigned workflow.
Work directly with functional leaders and frontline workers to map current state, identify friction and pain, baseline metrics, and design the ideal future state.
Translate business problems into workflow redesigns that produce measurable P&L impact and ROI.
Develop and coach functional leaders on transformation methods, creating a network of AI champions across the organization.
Maintain the workflow backlog, intake pipeline, and quarterly progress scoreboard reported to the leadership team.
Translate experience with AI-enabled work into reusable playbooks that increase AI fluency across the organization.
Build trusted partnerships with organizational leaders and frontline workers across the company.
Help each leader commit to a portfolio mix of growth and cost initiatives.
Partner with Finance to baseline and measure improvements on every redesigned workflow.
Stay informed and ahead of industry practices in change management, AI transformation, process redesign, and operational excellence through research, conferences, and continued personal development.