Manager Labor Relations

JetBlue Airways Corporation•New York, NY

2d•$103,000 - $170,000•Hybrid

About The Position

The Manager Labor Relations reports to the Director Labor Relations and is responsible for managing labor relations, including the grievance/mediation/arbitration and negotiations processes, with leadership, Legal and Crew Relations for unionized work groups and maintaining our culture and positive relations with those work groups. The Manager is an effective communicator and consensus builder and enjoys interacting with people at different levels within the organization and building and maintaining relationships. The Manager is comfortable working in a non-routine environment. The Manager is a skilled influencer, demonstrates solid time and project management skills, and is a resilient individual whose personal values match JetBlue’s values of Safety, Caring, Integrity, Passion and Fun.

Requirements

Bachelor’s Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
Five (5) years of labor relations experience, including experience in drafting/negotiating collective bargaining agreements
Three (3) years leadership experience
Presenting and facilitating in front of senior leadership
Ability to appropriately compile and utilize data to make decisions
Ability to communicate and influence at all levels of the organization.
Familiarity with the Railway-Labor Act and knowledge of labor relations laws and best practices
Knowledge of other airlines’ labor issues and collective bargaining agreements
Proficient knowledge and use of Microsoft Office Suite products (e.g., Outlook, Word, Excel, etc.)
Available for overnight travel (30% to 50%)
Able to work flexible hours
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for visa sponsorship

Nice To Haves

Bachelor’s degree in legal, labor or HR studies
Knowledge of contractual language
Airline operations experience (scheduling, airport operations, etc.)
Demonstrating solid project management skills and the ability to effectuate initiatives
Alternative Dispute Resolution (ADR) experience, practical or educational
Making proactive and educated decisions with minimal supervision
Demonstrating strong communication skills; written and verbal
Grievance mediation and arbitration experience
Understanding of the law(s)/precedent that govern labor and collective bargaining agreements
Organizational knowledge

Responsibilities

Point-person for all People department related labor issues pertaining to Flight Ops/Dispatch, including administration and implementation of the collective bargaining agreements (CBA)
Act as People liaison at meetings relating to the grievance/mediation/arbitration/negotiations processes
Partner with operational leaders of the unionized work groups, Crew Relations, and the Legal departments as needed to help maintain consistency and ensure CBA and legal compliance
In conjunction with Sr. Analyst LR, oversee the grievance/mediation/arbitration processes and strategy for same
Support the grievance mediation and collective bargaining negotiations processes to include acting as first chair
Performs research and analysis and preparation of memoranda related to Labor Relations issues
Be the subject matter expert on top pilot/dispatcher concerns and track and drive progress towards resolution by actively managing projects and holding stakeholders accountable
Provide recommendations to leadership to drive change regarding variables that may influence our Direct Relationship with other workgroups including reviewing and maintaining policies
Create and deliver LR training in conjunction with other departments as needed to include investigative training and drafting of discipline
Counsel operational leaders and drive consensus on matters relating to LR processes
Is responsible for the oversight, development and growth of their Direct reports as well as Playing a significant role in the development of all other LR team members to support their engagement, growth, and goal achievement
Other duties as assigned