Manager, KYC Operations
About The Position
The Manager, KYC Operations, is part of the Global Merchant Operations team within the Global Merchant & Network Services (GMNS) business unit. The Global Merchant Operations team drives a resilient and efficient operational core for critical merchant experiences and leads initiatives in operational excellence. The Manager will play a key role in strengthening KYC/KYB activities while driving ongoing improvements across the merchant business, provide market-level support, review and manage smart monitoring and collaborate with cross-functional teams to ensure compliance within local regulatory requirements and global standards. At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Requirements
- Managerial experience in KYC/KYB operations
- Experience in driving improvements in merchant businesses
- Experience in market-level support
- Experience in reviewing and managing smart monitoring
- Collaboration with cross-functional teams
- Understanding of local regulatory requirements and global standards
Responsibilities
- Strengthening KYC/KYB activities
- Driving ongoing improvements across the merchant business
- Provide market-level support
- Review and manage smart monitoring
- Collaborate with cross-functional teams to ensure compliance within local regulatory requirements and global standards
Benefits
- Comprehensive support for holistic well-being
- Opportunities to learn new skills
- Opportunities to develop as a leader
- Opportunities to grow your career
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
