Manager IT (Operations Delivery Program Manager)

Xcel Energy•Minneapolis, MN

17h

About The Position

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. Manager IT (Operations Delivery Program Manager) Position Summary The IT Manager is responsible for leading a team in end-to-end lifecycle management of an assigned IT Portfolio capability. Accountable for planning, delivery and operation of services, products and processes, as well as people leadership and vendor management. They continuously innovate their product or service, and contribute to achieving IT and Enterprise Strategies and KPIs. Essential Responsibilities Leadership: Lead and manage the performance and development of staff. Lead priorities and manage work performance of staff, vendors and contractors. Provide leadership as needed across multiple sites, and in alignment with Union or other contracts. Relationship Management: Understand the customers' needs, and partner to deliver innovative solutions. Partner with Supply Chain, Finance, Enterprise Security, Audit/Compliance and other internal groups to drive results. Product Management: Ensure products and services operate in a lean, stable, and adaptable manner. Ensure product delivery and operation are cost effective and within budget. Operations Management: Drive ongoing improvements in IT operational performance. Proactively prevent, and support prompt restoration of service disruptions.

Requirements

Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position
Excellent communication skills, effective with varying organizational levels and skill sets.
Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.
Five years of prior people leadership experience.
Ten years of experience with end-to-end service lifecycle, business process, project or product management.
Experience with strategic planning, portfolio prioritization, delivery execution, and operations.
Experience working within a regulated industry.
Ability to deliver value in compliance with policies and regulations
Demonstrated ability to apply a customer focus, problem solve, and drive continuous improvement to solutions, systems and processes.
Demonstrated ability to drive, adopt, and lead others through change in a diverse and dynamic environment.
Exposure to Sourcing and Contract Management practices.
Proven ability to attain and hold in-depth acumen in business process, technical knowledge, and architectural topology.

Nice To Haves

7+ years of Program Management expertise, overseeing and leading 10+ concurrent projects.
10+ years of Project Management experience, leading $10M+ projects in large corporate environments.
2+ years Utility Industry expertise with transmission, distribution, generation, Nuclear, etc.
Experience with large scale software implementations (250+ users).
Experience working within a highly regulated industry.
Experience with accrual based accounting and financial management.
Experience with Vendor Management, RFPs, etc.
Experience with Scope of Work (SOW) and contractual development.

Responsibilities

Lead and manage the performance and development of staff.
Lead priorities and manage work performance of staff, vendors and contractors.
Provide leadership as needed across multiple sites, and in alignment with Union or other contracts.
Understand the customers' needs, and partner to deliver innovative solutions.
Partner with Supply Chain, Finance, Enterprise Security, Audit/Compliance and other internal groups to drive results.
Ensure products and services operate in a lean, stable, and adaptable manner.
Ensure product delivery and operation are cost effective and within budget.
Drive ongoing improvements in IT operational performance.
Proactively prevent, and support prompt restoration of service disruptions.