Manager, IT Infrastructure
About The Position
Our Manager, IT Infrastructure plays a vital role within our organization. Once you complete our training, your responsibilities will include managing and executing the day-to-day task of maintaining, troubleshooting, and installing networking and ancillary equipment. As a senior member of the IT Infrastructure team, you will Manage all IT Infrastructure requirements in the office; in addition, providing remote assistance to other locations. You will be expected to be a SME for escalated problems as well as lead and execute IT projects in areas of Network Infrastructure, Telecommunications, Security, and Laboratory Environments across the Enterprise. This is a hands-on technical manager role. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US. This is an on-site role located in Bloomsbury, New Jersey. Local candidates only encouraged to apply.
Requirements
- Bachelor of Science in Information Technology, Engineering, Computer Science, or related field
- Must have a minimum of 8 years of experience in Information Technology with a history of progressively greater responsibilities
- Working knowledge of MS Office, Windows, TCP/IP, DNS, DHCP, Desktop Cloning/Imaging, Networking theory and concepts, Backup and Recovery methods, Active Directory, Office 365, Server and Desktop Virtualization, SAN technologies, Cloud Storage, SDWAN technologies, and VOIP Telecommunications
- 18+ years of age
- Able to successfully complete a drug and background check
- Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas
Nice To Haves
- Prior Experience working in GxP environments
- Analytical thinking skills
- Conceptual thinker
- Adaptable and objective
- Can confront peers and subordinates constructively
- Aware of others interpersonally
- Excellent team management skills; Communications skills; Good client management skills; Good negotiation skills
- Excellent technical knowledge
- Holds people accountable
- Ability to present ideas in a user-friendly language
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
- Highly self-motivated and directed
- Knowledge of the following a plus: .NET, T-SQL, Training/Education development, Disaster Recovery/Business Continuity, Citrix, Rubric, Azure / AWS Cloud Platforms and VMware
- Certifications: MCSE, MCSA, CCNP, CISSP, GSEC
Responsibilities
- Manage the IT team and ensure all resources are working optimally
- Provide coaching and performance evaluation of local IT resources
- Plan, acquire and coordinate installation of in-house hardware and software across the organization
- Recommend desktop, laptop, and ancillary equipment
- Maintain and steward a budget for desktop, laptop, and ancillary equipment assigned by Director, IT Infrastructure
- Analyze processes employed by Quva Pharma to utilize, design, implement, troubleshoot, improve, and maintain technology strategies, desktops, laptops, and ancillary equipment to meet business needs and improve client interaction
- Plan, design, coordinate, implement, and evaluate Information Technology training programs; Assess and analyze training needs
- Recommend policies and procedures that pertain to desktop, laptop, and ancillary equipment utilization and IT Security
- Research, evaluate, test, and recommend software applications
- Advise staff on technology and IT security issues and planning
- Evaluate, plan, test, and implement desktop and laptop system security and auditing
- Educate and promote knowledge sharing / cross training within the infrastructure team
- Develop, implement, and maintain policies, procedures and associated plans for network resource administration and appropriate use
- Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts
- Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, UPSs, and so on
- Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems
- Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure
Benefits
- Set, full-time, consistent work schedule
- Comprehensive health and wellness benefits including medical, dental and vision
- 401k retirement program with company match
- 17 paid days off; 5 PLP Days; plus 8 paid holidays per year
- Occasional weekend and overtime opportunities with advance notice
- National, industry-leading high growth company with future career advancement opportunities
- This role is also eligible for an annual incentive bonus, subject to program terms and guidelines
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What This Job Offers
Job Type
Full-time
Career Level
Manager
