Manager, IT Infrastructure

Quva • Bloomsbury, NJ

1d • Onsite

About The Position

Our Manager, IT Infrastructure plays a vital role within our organization. Once you complete our training, your responsibilities will include managing and executing the day-to-day task of maintaining, troubleshooting, and installing networking and ancillary equipment. As a senior member of the IT Infrastructure team, you will Manage all IT Infrastructure requirements in the office; in addition, providing remote assistance to other locations. You will be expected to be a SME for escalated problems as well as lead and execute IT projects in areas of Network Infrastructure, Telecommunications, Security, and Laboratory Environments across the Enterprise. This is a hands-on technical manager role. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US. This is an on-site role located in Bloomsbury, New Jersey. Local candidates only encouraged to apply.

Requirements

• Bachelor of Science in Information Technology, Engineering, Computer Science, or related field
• Must have a minimum of 8 years of experience in Information Technology with a history of progressively greater responsibilities
• Working knowledge of MS Office, Windows, TCP/IP, DNS, DHCP, Desktop Cloning/Imaging, Networking theory and concepts, Backup and Recovery methods, Active Directory, Office 365, Server and Desktop Virtualization, SAN technologies, Cloud Storage, SDWAN technologies, and VOIP Telecommunications
• 18+ years of age
• Able to successfully complete a drug and background check
• Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas

Nice To Haves

• Prior Experience working in GxP environments
• Analytical thinking skills
• Conceptual thinker
• Adaptable and objective
• Can confront peers and subordinates constructively
• Aware of others interpersonally
• Excellent team management skills
• Communications skills
• Good client management skills
• Good negotiation skills
• Excellent technical knowledge
• Holds people accountable
• Ability to present ideas in a user-friendly language
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
• Highly self-motivated and directed
• Knowledge of the following a plus: .NET, T-SQL, Training/Education development, Disaster Recovery/Business Continuity, Citrix, Rubric, Azure / AWS Cloud Platforms and VMware
• Certifications: MCSE, MCSA, CCNP, CISSP, GSEC

Responsibilities

• Manage the IT team and ensure all resources are working optimally
• Provide coaching and performance evaluation of local IT resources
• Plan, acquire and coordinate installation of in-house hardware and software across the organization
• Recommend desktop, laptop, and ancillary equipment
• Maintain and steward a budget for desktop, laptop, and ancillary equipment assigned by Director, IT Infrastructure
• Analyze processes employed by Quva Pharma to utilize, design, implement, troubleshoot, improve, and maintain technology strategies, desktops, laptops, and ancillary equipment to meet business needs and improve client interaction
• Plan, design, coordinate, implement, and evaluate Information Technology training programs; Assess and analyze training needs
• Recommend policies and procedures that pertain to desktop, laptop, and ancillary equipment utilization and IT Security
• Research, evaluate, test, and recommend software applications
• Advise staff on technology and IT security issues and planning
• Evaluate, plan, test, and implement desktop and laptop system security and auditing
• Educate and promote knowledge sharing / cross training within the infrastructure team
• Develop, implement, and maintain policies, procedures and associated plans for network resource administration and appropriate use
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts
• Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, UPSs, and so on
• Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems
• Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure

Benefits

• Comprehensive health and wellness benefits including medical, dental and vision
• 401k retirement program with company match
• 17 paid days off
• 5 PLP Days
• 8 paid holidays per year
• Occasional weekend and overtime opportunities with advance notice
• National, industry-leading high growth company with future career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager