Manager, IT Governance

Hightower•Chicago, IL

1d•$110,000•Hybrid

About The Position

Hightower is a wealth management firm providing investment, financial, and retirement planning services to individuals, foundations, and family offices, along with 401(k) consulting and cash management services to corporations. Based in Chicago, the firm works with independent-minded wealth advisors across the U.S. The IT Governance Manager will help ensure effective governance of IT Operations. The role gathers and synthesizes data into meaningful metrics, coordinates audit and regulatory responses, and analyzes departmental performance to support efficiency, compliance, and alignment with organizational goals and regulatory requirements.

Requirements

Bachelor’s degree in Information Technology, Business Administration, or a related field.
At least 5 years of experience in IT Governance, risk management, consulting, or a related role.
Proven experience in data analysis and performance metrics.
Strong analytical and critical thinking skills.
Demonstrated ability to leverage AI tools.
Excellent communication and presentation skills.
Extreme attention to detail.
Ability to work collaboratively with cross-functional teams.
Knowledge of regulatory requirements and audit processes.
Familiarity with data visualization tools and techniques.
U.S. citizenship, U.S. permanent residency, or other unrestricted U.S. work authorization without a need for current or future sponsorship.

Responsibilities

Develop, track, and continually refine departmental metrics, KPIs, service levels, and governance reporting.
Analyze and synthesize operational, resource, and performance data into actionable insights for leadership and key stakeholders.
Develop and present executive-level dashboards and performance reports highlighting trends, risks, capacity constraints, and improvement opportunities.
Own and continuously improve audit and regulatory readiness processes, including enhancement and automation.
Lead audit and regulatory readiness activities, including quarterly attestations, evidence collection, documentation review, and timely coordination of responses.
Partner with IT leadership, Finance, Project Management, Resource Managers, Risk, Compliance, and other stakeholders to maintain accurate resource allocation and operational data.
Evaluate departmental efficiency, resource utilization, and service performance to support planning and investment decisions.
Identify governance gaps, recommend process and system enhancements, and oversee implementation and adoption.

Benefits

Medical, dental, and vision insurance coverage beginning on the first day of employment.
Paid parental leave: 16 weeks for a primary caregiver and 8 weeks for a secondary caregiver.
Mother’s lounge onsite.
Flexible PTO plan.
Work from home on Fridays; in-office Monday through Thursday.
Gym access in the Chicago office.
401(k) matching plan.
HSA employer contributions.
Student loan assistance.
Pet insurance.
Base salary up to $110,000 plus a discretionary bonus; exact base salary depends on experience.