IT Governance Manager

APCO Holdings•Ponte Vedra, FL

About The Position

The IT Governance Manager owns APCO's Technology Procurement and Contract Governance program, the framework through which IT vendor contracts move from request to execution, storage, enforcement, and renewal. The role helps ensure APCO selects appropriate technology vendors at the right price, monitors vendor performance, and holds vendors accountable through sound contracts and effective oversight. The position manages the governance workflow end to end. It coordinates business, architecture, security, and budget approvals; negotiates commercial terms; ensures agreements include appropriate business language and protections; identifies required ancillary agreements; and prepares agreements for Legal review. The manager also continuously improves the process by clarifying ownership, removing bottlenecks, and focusing effort on agreements that are ready to proceed.

Requirements

  • 5+ years of experience in IT contract management, technology procurement, vendor governance, or a related field.
  • Strong working knowledge of IT contract terms, including SaaS, licensing, SLAs, NDAs, data protection, and DSAs.
  • Experience designing or managing multi-stakeholder approval workflows.
  • Proven experience working closely with Legal, Information Security, and Finance teams.
  • Demonstrated ability to negotiate commercial terms with vendors.
  • Highly organized, with experience maintaining contract repositories and tracking systems.
  • Clear written communication skills, including the ability to explain risks and process changes to technical, legal, and business audiences.
  • Ability to drive accountability across teams without direct authority.

Nice To Haves

  • Experience with CLM or workflow platforms such as Ironclad, DocuSign CLM, ServiceNow, or Coupa, and process diagramming tools such as Lucid or Visio.
  • Familiarity with security and privacy frameworks such as SOC 2, GDPR, CCPA, or industry-specific regulations.
  • Understanding of API and system integration concepts as they relate to contracting.
  • Certifications such as WorldCC (IACCM) Contract Management, CPSM, or CPM.
  • Paralegal, contracts administration, or legal background.

Responsibilities

  • Own and manage APCO's Technology Procurement and Contract Governance program from request through execution, storage, enforcement, and renewal.
  • Coordinate business, architecture, security, and budget approvals for technology vendor agreements.
  • Negotiate commercial terms with vendors.
  • Ensure agreements contain appropriate business language and protections.
  • Identify required ancillary agreements and prepare agreements for Legal review.
  • Maintain contract repositories and tracking systems.
  • Improve governance processes by clarifying ownership, removing bottlenecks, and prioritizing agreements ready to move forward.
  • Monitor vendor performance and support accountability through effective contracts and oversight.
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