IT Governance BSA (Vacancy)

City of Columbus•Varies by position, OH

10d

About The Position

The City of Columbus Department of Technology’s Information Technology Strategy and Planning (ITSP) is seeking a Business System Analyst to support the IT Enterprise Modernization initiative. Under direction, the position will initially focus on auditing IT practices and processes, assessing IT support structures, and building IT maturity and capacity. Expected outcomes include a citywide inventory of systems and assets, adoption of industry best practices, standardized IT processes, an IT governance model, a service support model, and improved access to data sharing for data-driven decision-making. The position facilitates collaboration with the Mayor’s Office, city departments, and the Architecture Review Committee, and performs related duties as required. The position requires a bachelor’s degree with significant coursework in a relevant technology field and four years of experience analyzing, evaluating, and implementing technology systems for business solutions. Equivalent work experience documenting knowledge of business systems analysis and implementation may substitute for the education requirement on a year-for-year basis. A relevant master’s degree may substitute for one year of the required experience.

Requirements

Bachelor’s degree with at least 16 semester hours or 24 quarter hours of significant coursework in computer science, information systems, database management, systems analysis, or a closely related field.
Four years of experience analyzing, evaluating, and implementing technology systems for business solutions.
Equivalent work experience documenting knowledge of business systems analysis and implementation may substitute for the required education on a year-for-year basis.
A master’s degree in business administration, public administration, computer science, or a closely related field may substitute for one year of the required experience.

Responsibilities

Consult with users to understand and document business processes, needs, expectations, and technology requirements.
Analyze requests for software, hardware, and other technology, and develop solutions.
Develop business systems design outlines and define requirements and parameters for proposed systems.
Prepare cost estimates and implementation timelines for business systems.
Recommend improvements to business processes.
Determine the feasibility and requirements of computerization, including hardware configurations, peripherals, maintenance support, interfaces, communications, and memory storage.
Analyze hardware and software alternatives and recommend selections to management.
Assess third-party systems for compatibility with users’ needs and the City’s technical capabilities.
Collaborate with technical specialists, including database and application programming staff, to adapt systems to departmental requirements; identify potential problems and recommend solutions.
Develop functional testing strategies, scripts, and plans.
Coordinate testing and implementation of departmental business systems with Department of Technology staff, department personnel, and consultants.
Evaluate systems for effectiveness, efficiency, ease of use, and fulfillment of objectives.
Provide post-implementation support for newly implemented systems.
Document business systems development, testing, implementation, and evaluation.
Direct preparation of reports, training materials, and operational procedures related to business systems.
Attend seminars and participate in training to remain current with information technology issues and practices.
Support IT Enterprise Modernization work, initially including auditing IT practices and processes, assessing IT support structures, and building IT maturity and capacity.
Facilitate collaboration with the Mayor’s Office, departments, and the Architecture Review Committee.