Manager, IT G&A Applications

Amylyx Pharmaceuticals•Cambridge, MA

7h•$119,000 - $134,000•Remote

About The Position

Amylyx has an audacious mission to usher in a new era for treating diseases with high unmet needs. Where others see challenges, we see opportunities that we pursue with urgency, rigorous science, and unwavering commitment to the communities we serve. We are a clinical-stage company currently focused on post-bariatric hypoglycemia (PBH), Wolfram syndrome, and amyotrophic lateral sclerosis (ALS). Our mission is powered by our people. Our core values – be audacious, be curious, be authentic, be engaged, and be accountable – creating a culture of caring. Amylyx has assembled an experienced team ready to take action because the communities we serve have no time to wait. If you share our passion and are determined to tackle some of medicine’s toughest problems, we encourage you to read the opportunity below and apply. We are seeking a highly organized, systems-minded Manager of IT Business Applications for G&A to support day-to-day operations for Amylyx’s HR, Finance, Legal, and Procurement systems, with NetSuite ERP as the primary focus. This customer-facing role will support, maintain, and enhance business applications; troubleshoot system and transaction issues; execute change controls; and partner cross-functionally to improve processes, data quality, controls, reporting, and user experience. The position will work closely with business stakeholders, IT colleagues, and external partners to ensure Amylyx has stable, scalable, and well-supported applications that meet evolving business needs.

Requirements

Bachelor’s degree in computer science, information systems, business, or a related field.
5+ years of IT experience with progressively increasing technical, business analysis, and application support responsibilities
3+ years of hands-on ERP experience, such as enhancement projects, data migration, and process improvements. NetSuite strongly preferred.
Hands-on experience with NetSuite Inventory Management or comparable ERP functionality, including item master data, inventory adjustments, transfers, receipts, fulfillments, and inventory reporting.
Strong understanding of inventory control concepts, including cycle counts, reconciliations, receipts, transfers, adjustments, and inventory accuracy.
Ability to troubleshoot system and transaction issues, identify root causes, and partner with business users to resolve errors.
Experience creating business process documentation, training materials, issue logs, user guides, test scripts, or related support documentation.
Strong analytical skills, including the ability to interpret business needs and translate them into application and operational requirements.
Excellent verbal and written communication skills, with the ability to interact professionally with executives, managers, subject matter experts, business users, IT colleagues, and external partners.
Strong customer service orientation, attention to detail, data accuracy, and commitment to strong system hygiene.
Ability to manage multiple work requests across business areas while balancing daily support, enhancements, documentation, testing, and continuous improvement activities.
Experience supporting regulated environments, such as pharmaceutical, biotech, medical device, or SOX-controlled environments.
Process-oriented, collaborative, service-minded, and comfortable improving ambiguous or manual workflows while escalating issues and driving follow-through across teams.
Able and willing to travel to the Cambridge, MA office 1–2 days per week.

Responsibilities

Support NetSuite activities such as inventory, purchasing, receiving, fulfillment, warehouse, and related Finance/Supply Chain processes, including item data, transactions, controls, reconciliations, reporting, and issue resolution.
Support successful implementations, administration, and ongoing support of Amylyx business applications.
Partner with HR, Finance, Legal, Procurement, Supply Chain, and IT stakeholders to gather requirements, analyze workflows, document business processes, and translate needs into practical system and operational solutions.
Troubleshoot day-to-day system, data, workflow, and transaction issues; coordinate timely resolution with internal teams and external support providers.
Create and maintain saved searches, reports, dashboards, data extracts, user documentation, training materials, issue logs, test scripts, and related support materials.
Support change management, governance, testing, user acceptance activities, and implementation of enhancements in accordance with business needs and IT procedures.
Ensure appropriate IT processes, procedures, standards, controls, and documentation practices are followed, including support for audit activities as needed.
Identify and recommend opportunities to improve data quality, reduce manual work, strengthen controls, streamline workflows, and enhance the user experience.
Build effective working relationships across business functions, IT, and external partners while providing responsive, customer-focused support.