MANAGER, IT DELIVERY SERVICES - HYBRID

Green Shield Canada•Toronto, ON

1d•CA$94,406 - CA$142,069•Hybrid

About The Position

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians. We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees.

Requirements

University degree in Computer Science or equivalent.
Minimum of 8 years of related experience in Enterprise IT environments.
Demonstrated experience in managing and leading agile development teams.
Passion and experience working with back-end real-time transactional systems.
Proven ability to manage design and development activities on multiple simultaneous application development projects from inception to completion.
Experienced in providing planning and reporting of development team activities and progress as part of an Integrated Project Management Process.
Demonstrated leadership experience to motivate, build, develop and lead effective teams to achieve results.
Strong development and design experience. Expert knowledge of software development methodologies, and the software lifecycle gained from experience developing multiple projects.
Clear and effective written and oral communication skills and the ability to communicate to all levels of internal and external customers.
An accomplished Facilitator with excellent interpersonal and communications skills that support working effectively in multi-disciplinary and multiple location team environments.
Highly developed planning, organizing and negotiating skills; can manage multiple tasks, meet tight deadlines and respond to changing priorities.
Ability to travel within Canada.
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

Nice To Haves

Bilingualism (English/French).
Group benefits and/or insurance experience.
Experience in Oracle PL/SQL,C#.Net, ETL Tools, Robot Process Automation (RPA), Oracle RDBMS, Azure DevOps, JSON, APIs, and Cloud development.

Responsibilities

Manage Application Development functional deliverables for multiple concurrent projects from inception to completion.
Define responsibilities, assign resources, create, maintain and monitor development schedules and budget.
Effectively allocate resources to optimize project portfolio delivery.
Ensure that application development milestones are met by anticipating issues, managing resources and Risks.
Provide technical guidance and support, ensuring the development team has the expertise, resources, and direction needed to effectively design, implement, and troubleshoot the application. This includes providing strategic advice on architecture, coding standards, best practices, and problem-solving techniques
Drive test-driven development and other engineering best practices and continuous improvement of development processes.
Participate in various specification and design reviews.
Lead, mentor and coach the software development team including Development, Business Analysis and Quality Assurance.
Encourage and develop reports so they advance in their technical expertise.
Ensure that adherence to technical standards, process and policy is being followed.
Foster a climate that supports relationship building and collaboration with other IT teams and throughout the business, which results in improved alignment and innovation.