Manager, IT Client Endpoint Engineering

Asana•San Francisco, CA

14h•Hybrid

About The Position

The IT Systems Engineering team builds the systems and processes that keep Asana running: endpoint management, identity, and the enterprise applications every Asana employee uses every day. As Manager of IT Applications and Client Platform Engineering, you’ll lead four engineers: two on client platform, two on applications. You report directly to the Head of IT Systems Engineering. This is a player/coach role: you set direction, run planning, and step in on escalations and architecture decisions while your engineers own most of the day-to-day. Your primary depth is in endpoint engineering; you have enough SaaS administration background to lead the apps side without micromanaging it. We’re looking for someone who knows endpoint work deeply and is ready to grow as a manager. Your title history matters less than technical foundation and how you work with people. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you’re interviewing for this role, your recruiter will share more about the in-office requirements.

Requirements

Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
Experience managing client endpoint infrastructure: macOS and Windows required, mobile (iOS/Android) a strong plus.
Hands-on with MDM platforms like Jamf, Intune, BigFix, or AirWatch; familiar with zero-touch deployment methods.
Comfortable with identity platforms like Okta and how they connect to endpoint management.
Can write scripts in Bash or PowerShell; familiar with APIs and orchestration tools like Workato.
Enough SaaS administration experience — Google Workspace, Slack, and similar — to lead a team that owns it.
Some management experience. This is a good role for a senior engineer who has led projects or a small team and is ready for the next step.
We care more about how you think technically and how you work with people than what your title has been.
You communicate clearly, prioritize in writing, and know when to solve a problem yourself and when to hand it off.
At Asana, we’re committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission.
If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply.

Nice To Haves

mobile (iOS/Android) a strong plus

Responsibilities

Lead and develop your team. Manage and mentor four engineers (two on CPE, two on Apps). Set priorities, clear blockers, and help each person grow.
Own the client platform program. Set strategy and lead execution for Asana’s endpoint fleet: macOS, Windows, and mobile. This means MDM infrastructure, zero-touch deployment, software catalog, and OS lifecycle. We’re primarily an Apple shop with a growing Windows footprint.
Strengthen endpoint security. Work with the Corporate Security team to harden our endpoint posture, respond to incidents, and build initiatives that connect security priorities and endpoints.
Oversee the applications engineering function. Your Apps engineers manage the SaaS portfolio: Asana, Google Workspace, Slack, Zendesk, DocuSign, 1Password, Slab, Figma, and more. You set direction, stay close enough to catch problems early, and step in when something needs senior judgment.
Be the technical escalation. When a hard endpoint problem surfaces, an MDM decision needs to be made, or a cross-team initiative needs senior ownership, that’s you.
Push automation and efficiency. Spot opportunities to reduce manual work through scripting, APIs, and workflow tooling. Build the expectation that if something is repetitive, the team automates it.
Work across the organization. Partner with Corporate Security, HR, Legal, and other business teams to understand what they need, communicate what IT is building, and ship solutions that work.
Document and share knowledge. Make sure your team documents clearly and hands off processes that others can follow.