Manager, IT Asset Management

Point32Health • Canton, MA

17h • Hybrid

About The Position

The Manager, IT Asset Management defines and advances Information Technology Asset Management (ITAM) strategy, governance, processes, and operational capabilities within a complex enterprise environment. This role owns the enterprise ITAM program, with direct accountability for software asset management, licensing, compliance, renewals, optimization, vendor engagement, and audit readiness. The role also provides governance and oversight for hardware asset lifecycle practices, ensuring inventory accuracy, asset data integrity, and alignment with enterprise standards in partnership with infrastructure, procurement, and support teams. The role partners with business, leadership, procurement, finance, legal, security, technology teams, vendors, and service providers to optimize technology investments, strengthen governance, manage financial and compliance risk, and align assets with organizational priorities. Success is measured through accurate asset data, optimized software and hardware utilization, effective cost management, strong compliance and audit outcomes, scalable practices, and improved visibility across the enterprise asset portfolio.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Finance, Accounting, or related field.
• 5–7 years of experience in IT Asset Management, Software Asset Management, Hardware Asset Management, software licensing, or a closely related technology asset governance discipline, including hands-on experience with asset lifecycle management, software compliance, inventory management, asset data governance, reporting, and audit support.
• Experience partnering with procurement, finance, legal, vendors, and IT operations is also required.
• Deep knowledge of ITAM frameworks, with strong expertise in Software Asset Management practices, license compliance, entitlement management, governance, lifecycle management, and continual improvement.
• Ability to lead and develop high-performing teams through effective coaching, performance management, talent development, succession planning, resource allocation, and employee engagement.
• Ability to define strategy, roadmap, priorities, and governance practices while balancing business needs, financial value, compliance risk, operational requirements, and technology standards.
• Ability to lead cross-functional teams, initiatives, and stakeholders through process improvement, organizational change, asset governance, and operational transformation.
• Strong understanding of enterprise software licensing models, contractual terms, renewal processes, audit requirements, vendor compliance obligations, and software asset financial management.
• Experience managing and optimizing enterprise software licensing programs across major software publishers including entitlement analysis, usage reconciliation, compliance tracking, renewal support, and cost optimization.
• Working knowledge of hardware asset management practices, including inventory management, asset tagging, assignment, recovery, refresh planning, disposal, and lifecycle tracking.
• Experience with ITAM, Software Asset Management, Hardware Asset Management, discovery, inventory, and reporting platforms to maintain asset records, support compliance, improve data quality, and enable lifecycle management.
• Strong analytical skills with the ability to leverage metrics, reporting, inventory data, billing information, license usage, and hardware asset trends to drive decision-making, performance improvement, and cost optimization.
• Strong problem-solving, organizational, planning, verbal, and written communication skills with the ability to identify risk, influence stakeholders, build consensus, ensure data accuracy, and translate complex asset, licensing, financial, contractual, and technical information for diverse audiences, including leadership.

Nice To Haves

• Advanced degree
• Certified Software Asset Manager (CSAM), Certified IT Asset Manager (CITAM), Certified Hardware Asset Management Professional (CHAMP), Information Technology Infrastructure Library (ITIL), Certified Software Asset Management Professional (CSAMP), Agile, Lean, Six Sigma, or related asset management, governance, or process improvement certification.
• 8–10 years of progressive experience leading IT Asset Management, Software Asset Management, or Hardware Asset Management functions in complex enterprise environments
• Experience maturing ITAM governance, controls, reporting, and operating practices
• Experience supporting software audits, major contract renewals, vendor negotiations, license optimization, and technology cost reduction initiatives
• Experience with ServiceNow SAM/HAM, Microsoft Endpoint Configuration Manager, Intune, Snow Software, or similar enterprise asset management platforms
• Experience in healthcare, insurance, financial services, or other highly regulated industries.

Responsibilities

• Serve as the enterprise leader and subject matter expert for ITAM, defining strategy, policy, roadmap, governance, and operating practices aligned with business, financial, compliance, and technology objectives.
• Manage and develop ITAM staff, including work prioritization, performance management, coaching, talent development, succession planning, and resource allocation to support organizational goals and operational effectiveness.
• Provide leadership, direction, and operational oversight for ITAM processes, ensuring priorities, deliverables, and stakeholder expectations align with organizational goals and compliance requirements.
• Develop, implement, and continuously improve asset management policies, standards, controls, processes, and governance frameworks to strengthen accountability, consistency, data integrity, and operational maturity.
• Lead end-to-end software asset lifecycle management, including acquisition support, entitlement tracking, license management, billing oversight, renewals, compliance monitoring, optimization, audit readiness, and software retirement.
• Oversee hardware asset lifecycle management, including inventory tracking and CMDB management, and coordinate with the infrastructure and desktop support teams that handle asset assignment, refresh planning, deployment support, recovery, disposal, and retirement in alignment with organizational standards and controls.
• Establish and maintain accurate software inventories, license entitlements, hardware asset records, contractual data, billing information, and supporting documentation to enable informed decision-making and audit readiness.
• Monitor software license utilization, hardware inventory trends, consumption patterns, and asset data, providing recommendations to optimize technology investments, improve forecasting, reduce risk, and control costs.
• Partner with business leaders, procurement, finance, legal, technology teams, vendors, and service providers to manage software agreements, hardware procurement needs, entitlement validation, asset records, licensing issues, and contractual compliance.
• Lead reporting, audits, compliance reviews, remediation efforts, cross-functional initiatives, automation opportunities, and process improvements that enhance ITAM capabilities and support organizational priorities.

Benefits

• Medical, dental and vision coverage
• Retirement plans
• Paid time off
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition program
• Well-being benefits
• Full suite of benefits to support career development, individual & family health, and financial health

What This Job Offers

• Job Type: Full-time
• Career Level: Manager