Manager, Issues and Operations
About The Position
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. Treasury Board and Finance (TBF) is responsible for budget planning, financial management and economic analysis, as well as administration of tax and revenue programs. Reporting to the Executive Director, Strategic Operations, the Manager, Issues and Operations plays a key leadership role within the Deputy Minister's Office (DMO). This position supports the Deputy Minister and executive leadership by coordinating operational priorities, managing strategic issues, overseeing governance appointment processes, and ensuring timely, accurate information supports executive decision-making. Working in a fast-paced and highly visible environment, the position collaborates extensively with executive offices across government, ministry divisions, and external partners to ensure operational excellence, effective issues management, and alignment with government priorities.
Requirements
- University graduation in Business Administration, Public Administration, Political Science, Communications, or a related field, plus a minimum of five (5) years of progressively responsible experience supporting senior executives, issues management, executive operations, strategic coordination, or policy/program administration is required.
- Equivalencies will be considered on the basis of: one year of education for one year of experience or one year of experience for one year of education.
- Knowledge of Government business planning and operational processes
- Knowledge of Executive briefing and issues management
- Knowledge of Government decision-making processes and legislative environment
- Knowledge of Strategic planning principles
- Knowledge of Project management methodologies
- Knowledge of Research and analytical techniques
- Knowledge of Ministry programs, priorities, and stakeholder environments
- Knowledge of Applicable legislation, including Freedom of Information and Protection of Privacy requirements.
Nice To Haves
- Systems Thinking: Understands how ministry priorities, government direction, and operational activities connect to support informed executive decision-making.
- Develop Networks: Builds trusted relationships with executive offices, ministry partners, and stakeholders to facilitate collaboration and effective information sharing.
- Creative Problem Solving: Anticipates emerging issues, analyzes complex information, and develops practical solutions within tight timelines.
- Agility: Quickly adapts to changing priorities, emerging issues, and shifting political or operational requirements.
Responsibilities
- Lead the coordination, tracking, and management of strategic issues, action requests, and executive correspondence for the Deputy Minister's Office.
- Develop and coordinate briefing materials, reports, strategic information products, inquiry responses, and executive decision-support materials.
- Identify emerging issues, assess risks, recommend solutions, and coordinate ministry responses to support executive decision-making.
- Monitor ministry priorities, strategic initiatives, and operational activities to ensure leadership remains informed of emerging risks and opportunities.
- Coordinate agency appointment processes by working closely with the Minister's Office, Public Agency Secretariat, and ministry divisions.
- Prepare executive materials for Deputy Minister meetings, Executive Team meetings, governance committees, and cross-ministry initiatives.
- Coordinate ministry reporting requirements, including bi-weekly reporting, executive updates, and priority tracking.
- Provide operational leadership for the Deputy Minister's Office, recommending improvements to administrative processes and workflow management.
- Build collaborative relationships with executive leadership, ministry staff, central agencies, and stakeholders across government.
- Support business continuity by providing operational coverage for the Executive Director, Strategic Operations when required.
- Lead and participate in special projects and cross-ministry initiatives supporting departmental priorities.
Benefits
- Management Employees Pension Plan (MEPP)
- Alberta Public Service Benefit Information
- Professional learning and development
- Positive workplace culture and work-life balance.
- Leadership and mentorship programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
