Assistant Director of Enrollment Issues and Waivers

University of Maine System•Presque Isle, ME

5d•Onsite

About The Position

The University of Maine at Presque Isle is seeking an Assistant Director of Enrollment Issues and Waivers to join the Office of Student Financial Services. This position oversees complex enrollment-related financial aid processes, including Return of Title IV Funds (R2T4), Unusual Enrollment History (UEH), dynamically dated and repeated coursework, Spring Admit packaging, May/December graduates, ISIR processing, and waiver programs. The position also provides direct financial aid advising to students and families and supports financial literacy, policy implementation, cross-campus coordination, staff guidance, and process improvement.

Requirements

Typically has the education associated with a Bachelor's degree and 1–3 years of professional experience, or an equivalent combination of academic and directly related professional work experience.
Demonstrated excellent written and verbal communication skills, including public speaking.
Demonstrated excellent organizational skills and the ability to organize and administer programs in a highly computerized environment.
Strong attention to detail and aptitude for handling multiple tasks.
Capacity to work independently and as a member of a team.

Nice To Haves

Previous financial aid experience.
Previous experience with PeopleSoft or another enterprise-wide database system for higher education.

Responsibilities

Oversees complex enrollment-related financial aid processes, including Return of Title IV Funds (R2T4), Unusual Enrollment History (UEH), dynamically dated and repeated coursework, Spring Admit packaging, May/December graduates, ISIR processing, and waiver programs.
Provides direct financial aid advising to students and families.
Supports financial literacy, policy implementation, cross-campus coordination, staff guidance, and process improvement.