Manager - IS Epic Academy

Ochsner Clinic Foundation•New Orleans, LA

1d•Onsite

About The Position

This job manages the Epic application and assumes responsibility for new development and existing production support. It manages day-to-day individual and team dynamics, work prioritization, fiscal stewardship, and management of all aspects of a project life cycle. This position provides mentoring and coaching associated with performance development and project management and makes decisions that influence the project on a large scale.

Requirements

High School diploma or equivalent
7 years related healthcare or project and team management experience including two years in a supervisory/management capacity (experience should include leading large, complex system integration efforts or large software application projects)
Must have computer skills and dexterity required for data entry and retrieval of information.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Strong interpersonal skills.
Strong partnering, coaching, and mentoring skills.
Strong budget and schedule management skills ensuring the business community is engaged in the project.
Problem solving skills and continuous process improvement skills.
Time management skills and the ability to prioritize multiple projects simultaneously.
Ability to remain dedicated to client service.
Judgment skills to think clearly in complex, dynamic situations.
Strong organizational skills with attention to detail.
Negotiation skills to work with various parties towards a mutually acceptable business solution.
Must be able to work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability)
Must be able to sit for prolonged periods of time.
Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity

Nice To Haves

Bachelor's degree in Healthcare or Business Administration or related field
Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications.

Responsibilities

Manages projects effectively to meet client requirements.
Delivers applications that adhere to standards and support initiatives.
Leads and develops team members to reach full potential.
Participates in activities for personal growth and development.
Interacts with customers strategically and effectively.
Other related duties as required.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.