Manager, Investment Operations (Private Markets)

CAAT Pension Plan • Toronto, ON

3d • CA$125,800 - CA$157,200

About The Position

At CAAT, we’re passionate about what we do. And it shows! Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it. About the Role: We are seeking a Manager, Investment Operation (Private Markets) for our Finance team. Reporting to the Senior Manager, Investment Operations, the Manager, Investment Operations (Private Markets) is responsible for the day-to-day oversight of all investment transactions, accounting and monitoring of CAAT’s externally managed private markets portfolio – including private equity, real estate, infrastructure and private credit investments. The successful incumbent will help lead the governance and operational control framework supporting CAAT’s private markets portfolio, with a focus on operational efficiency, data integrity, and effective risk management across the function.

Requirements

• A minimum of six (6) to eight (8) years of progressive experience in investment accounting, investment operations, or middle/back-office functions supporting private markets portfolios at a pension plan, institutional asset manager, custodian, or professional services firm.
• University degree in accounting, finance, or business administration; a professional designation (CPA, CFA, CBV, or CAIA) is strongly preferred.
• A deep understanding of private markets instruments, fund structures, and accepted valuation methodologies, combined with hands-on experience supporting transaction operations for an investment portfolio.
• Ability to critically assess and challenge GP NAVs and valuation marks, and to prepare defensible supporting analysis for internal valuation governance and audit.
• Working knowledge of fund waterfalls, carried interest, and management fee calculations, including side letters and preferred return mechanics.
• Prior experience coaching, mentoring, and providing direct review of junior staff, including direct people-management experience, with the ability to lead and motivate a team, develop talent, and drive results.
• Strong attention to detail and ability to deliver under multiple competing priorities; exceptional problem-solving and sound decision-making practices; strong operational risk awareness with the ability to identify issues, recommend solutions, and strengthen internal controls and processes.
• Effective written and verbal communication skills with the proven ability to build and foster relationships with key stakeholders; interest in exploring new technologies and leveraging AI, automation, and process improvements to enhance operational efficiency and scalability.

Responsibilities

• Oversee day-to-day private markets operations, including capital calls, distributions processing and maintenance of all data within portfolio accounting system (eFront) used for reporting purposes.
• Lead the monthly and quarterly close for the portfolio, ensuring timeliness, accuracy, and appropriate supporting documentation for all private holdings.
• Review and challenge GP valuations and NAVs; prepare supporting analysis and recommendations for the internal valuation governance process and Level 3 reporting.
• Oversee the calculation and review of management fee and carried interest accruals across the private markets portfolio to ensure accuracy.
• Manage the working relationships with Investments team, GPs, fund administrators, and the custodians on operational and accounting matters.
• Partner with the Operational Due Diligence and Investment teams on the onboarding of new private market investments, including account openings, KYC/FATCA/CRS documentation, and data requirements.
• Develop, document, and maintain policies, procedures, controls and governance documentation for the private markets operations function.
• Identify and lead process improvement and automation initiatives to enhance scalability, data integrity, and control effectiveness.
• Coach, mentor, and develop junior team members, supporting the broader team culture.

Benefits

• Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
• A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
• Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more. If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you.
• compensation
• paid time off
• health and dental benefits
• wellness incentives
• a defined benefit pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager